Ronald Dula
OTG Management JFK Airport
Bronx,New York
4
Years of experience
Dedicated Porter at OTG Management JFK Airport, recognized for enhancing passenger experiences through exceptional customer service and a strong work ethic. Proven ability in inventory maintenance and cleanliness, ensuring a welcoming environment. Committed to operational efficiency and safety, consistently delivering results in high-pressure situations.
Work History
Porter
3 Years 8 Months- Maintained cleanliness and organization of terminal areas to support positive passenger experiences.
- Collaborated with team members to improve operational workflows during busy periods.
- Applied best practices for waste disposal to further sustainability efforts at the airport.
- Assisted passengers with inquiries and resolved concerns to provide excellent customer service.
- Monitored supply inventory to enable timely restocking for seamless operations.
- Communicated completed tasks with coworkers and managers effectively.
- Demonstrated strong work ethic and punctuality by consistently arriving on time and prepared for shifts.
- Upheld a tidy and inviting atmosphere for guests through regular cleaning of lobby areas and restrooms.
- Executed cleaning and maintenance tasks as assigned.
- Worked in a food court to stock, water beverages and soda in the fridge.
Education
High School Diploma
Skills
Customer service
Strong work ethic
General labor
Safety awareness
Worksite safety
Punctual and dependable
Heavy lifting
Cleanliness and hygiene
Ensuring customer satisfaction
Reliability and punctuality
Inventory maintenance
Supply stocking and organization
Timeline
Porter
OTG Management JFK Airport
12.2018 - 08.2022Read More
Science And Skills
High School Diploma
Read More