Ronald Garcia
Tampa
Summary
Offering strong foundation in mechanical systems and keen interest in automotive repair, ready to learn and develop in dynamic environment. Brings solid understanding of basic vehicle maintenance and repair techniques and ability to quickly acquire new skills. Ready to use and develop mechanical aptitude and diagnostic skills in Automotive Technician role.
Overview
6
6
years of professional experience
Work History
Automotive Technician
Arrigo Chrysler Dodge Jeep Ram
08.2022 - 02.2025
- Diagnose and repair complex mechanical and electrical issues in vehicles
- Perform advanced engine diagnostics and repairs, including timing belt replacements, valve adjustments, and engine overhauling
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Elevated customer satisfaction by delivering exceptional service, promptly addressing concerns, and fostering a welcoming atmosphere within the store.
- Perform advanced brake, suspension, steering, and drivetrain repairs and upgrades
Automotive Technician
TR3 Racing
07.2021 - 08.2022
- Perform repairs and maintenance on a wide range of vehicle systems including engines, transmissions, brakes, suspension, and electrical systems.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Stay updated on advancements in automotive technology, attending training sessions and workshops as needed.
- Collaborated with other technicians for efficient problem-solving in challenging repair situations.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Explained estimates and determined repair timelines to manage customer expectations.
Auto Service Advisor
Gus Machado Ford Of Hialeah
03.2021 - 07.2021
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
Assistant Sales Manager
Advance Auto Parts
03.2019 - 03.2021
- Ensure high customer service standards including timely treatment of product and operating standards grievances (touch base/coaching, board/phone mgmt., assignment and completion tasks, protection, open/close tasks
- Boosted sales performance by implementing effective sales strategies and coaching team members.
- Generated sales report to help upper management make effective decisions and sales plans.
- Liaised between customers and product development team to recommend product improvements.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
High School Diploma -
Hialeah High School
Skills
- Product and Service Management
- Upselling strategies
- Sales experience
- Product Knowledge
- Time Management
- Graphic Design
- Strategic Planning
- Strong work ethic
- Attention to detail
- Problem-solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Automotive Technician
Arrigo Chrysler Dodge Jeep Ram
08.2022 - 02.2025
Automotive Technician
TR3 Racing
07.2021 - 08.2022
Auto Service Advisor
Gus Machado Ford Of Hialeah
03.2021 - 07.2021
Assistant Sales Manager
Advance Auto Parts
03.2019 - 03.2021
High School Diploma -
Hialeah High School
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