Ronald George
Richmond
Summary
Accomplished Independent Claims Adjuster with a proven track record at multiple firms, adept in liability analysis and fostering client trust through transparent communication. Demonstrated success in streamlining claims processes and enhancing workflow efficiency. Skilled in both damage assessment and advanced oral communication, ensuring optimal resolution and client satisfaction.
Overview
3
3
years of professional experience
Work History
Independent Claims Adjuster
Allcat Claims Service
09.2024 - 12.2024
- Enhanced workflow efficiency by implementing strategic organization systems that streamlined case documentation retrieval for faster decision-making processes.
- Served as a liaison between policyholders, repair vendors, and legal representatives to facilitate smooth claims handling processes.
- Negotiated favorable settlements for policyholders while protecting company interests and minimizing financial risk.
- Developed trust-based rapport with clients through transparent communication practices regarding their claim status.
- Handled a high volume of claims, prioritizing cases based on severity and urgency for optimal resolution.
Claim Assistant
Pilot Catastrophe Services
06.2024 - 08.2024
- Developed strong relationships with claimants, vendors, and legal representatives to enhance cooperation throughout each case''s lifecycle.
- Assisted with the development and implementation of new claims processing software, increasing overall efficiency in the management of caseloads.
- Streamlined claims processing by implementing efficient organizational systems and prioritizing tasks effectively.
- Collaborated closely with internal departments such as underwriting, risk management, and loss control to provide comprehensive support for clients'' needs.
Audio Engineer/Sound Designer
Underground Rich Recording Studio
01.2022 - 01.2024
- Set up and tested equipment prior to events, broadcasts, and recordings.
- Maximized studio productivity through effective scheduling, setup, and teardown procedures for recording sessions.
- Consistently met project deadlines through diligent time management and prioritization of tasks.
- Collaborated closely with producers and directors to ensure alignment of creative vision throughout the production process.
- Streamlined workflow efficiency by maintaining and organizing a clean, professional recording environment.
Education
No Degree - Claims Adjusting (Xactimate/Symbility Training)
Insurance Adjuster Now (Training/Education)
Prairie View, TX03-2024
Bachelor of Arts - Communications
North Carolina A&T State University
Greensboro, NC05-2017
Skills
- Liability analysis
- Claims investigation
- Damage assessment
- Policy interpretation
- Customer service
- Claims file documentation
Qualifications
- Licensed in the following States: TX: #3175102, FL: #G133578, OK: #3003122965, MN: #1303718
- USAA Certified
- State Farm Certified (Auto & Property)
- TWIA Certified
- Xactimate Proficient
- Symbility Proficient
- Handled 100+ Property Claims
Timeline
Independent Claims Adjuster
Allcat Claims Service
09.2024 - 12.2024
Claim Assistant
Pilot Catastrophe Services
06.2024 - 08.2024
Audio Engineer/Sound Designer
Underground Rich Recording Studio
01.2022 - 01.2024
No Degree - Claims Adjusting (Xactimate/Symbility Training)
Insurance Adjuster Now (Training/Education)
Bachelor of Arts - Communications
North Carolina A&T State University
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