Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lissette Lena

Manteca,CA

Summary


Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Medical Assistant

Concentra
02.2021 - Current
  • Assisted in patient intake processes, ensuring accurate documentation and data entry.
  • Prepared examination rooms, maintaining cleanliness and organization for optimal workflow.
  • Coordinated patient scheduling to maximize clinic efficiency and reduce wait times.
  • Provided support during examinations, assisting physicians with procedures and patient care.
  • Educated patients on treatment plans and medication instructions to enhance understanding.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.

Medical Assistant

Ariba Healthcare Group
11.2019 - 01.2021
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.

Education

No Degree - Medical Assistant

UEI College
Stockton, CA
11-2019

High School Diploma -

Lathrop High School
Lathrop
05-2017

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • EMR / EHR
  • Patient-focused care
  • Phlebotomy
  • Specimens collection and processing
  • Medical records management

Certification

BSL


Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant

Concentra
02.2021 - Current

Medical Assistant

Ariba Healthcare Group
11.2019 - 01.2021

No Degree - Medical Assistant

UEI College

High School Diploma -

Lathrop High School

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