Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
8
8
years of professional experience
Work History
Credit Card Customer Service Representative
Wells Fargo
Homewood, AL
01.2022 - 12.2022
Received inbound customer calls related to credit and accounts receivable.
Worked with customers to answer questions, resolve disputes and research discrepancies.
Supported customers with invoices, statements and other basic questions.
Processed recurring automated payments and credit card payments.
Site Supervisor
Dynamic Security Inc
Homewood, AL
10.2015 - 01.2022
Developed work schedules for team members to maximize shift coverage.
Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Initiated onsite safety program and properly trained team members to decrease injuries.
Evaluated team member strengths and assigned tasks based upon expertise and background.
Electrical Apprentice
Canterbury Enterprises
Birmingham, AL
03.2015 - 10.2015
Handled installation of electrical components by splicing, joining and connecting wire.
Repaired light fixtures, controls, switches, relays and circuit breaker panels based on detailed evaluations.
Pulled EMT and PVC conduit wire according to plans and code requirements.
Terminated wiring and connected circuits with correct techniques.
Credit Card Customer Service Representative at Teleperformance-Bank Of AmericaCredit Card Customer Service Representative at Teleperformance-Bank Of America
Credit Card Customer Service Representative at USAA Federal Savings Bank - RemoteCredit Card Customer Service Representative at USAA Federal Savings Bank - Remote