Ronald Jones
Trenton,NJ
Summary
Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines.
Overview
20
20
years of professional experience
Work History
Process Assistant
Amazon Fullfillment
03.2017 - Current
- Support and work in the department as required
- Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
- Providing vacation coverage for Area Managers
- Providing policy follow-up, attendance tracking (duties do not extend to discipline)
- Tracking and reporting of ATS/labor hours
- Assisting the floor as an associate resource, training associates and verifying SOP compliance
- Ensuring successful area performance, through tracking, reporting and feedback of associate performance
- Participating in Operational Excellence initiatives in some capacity
- Filling in as needed with production duties
- Fully understanding workflow and daily production goals
- Reviewing and updating SOP as required
- Assisting in keeping work area clean and organized
- Identifying and addressing safety hazards within the work area
- Coaching associates to work safely at all times
- Participating in safety initiatives
- Referring all job injuries immediately to area manager
Lead Operations Manager
First Data
01.2004 - 01.2017
- Organize and lead team to meet daily goals
- Help with setting up guidelines for entry
- Enter all personal timesheets into database
- Perform image processing
- Assisted all managers in various job functions
- Help Data Entry department on check processing
Education
High School Diploma -
Ross High
Brentwood, NY06.1990
Skills
- Management Support
- Supplier Relations
- Assignment Delegation
- Safety Management
- Attendance Tracking
- Performance Monitoring
- Process Analysis
- Process Flows
- Process Improvement
- Dispute Resolution
Timeline
Process Assistant
Amazon Fullfillment
03.2017 - Current
Lead Operations Manager
First Data
01.2004 - 01.2017
High School Diploma -
Ross High
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