Summary
Overview
Work History
Education
Skills
Accomplishments
Competitive Defensive Pistol Shooting
Timeline
Generic

Ronald Karimi

Sales And Customer Service
Ft. Mohave,AZ

Summary

Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.

Talented sales professional with extensive experience in product sales and assessing client needs. Established background as Sales Associate in Firearms/Ammunition/Accessories.

Overview

38
38
years of professional experience

Work History

Sales/Customer Service Representative

NP Guns
Ft. Mohave, AZ
07.2014 - Current
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Balanced and organized cash register by handling cash and counting change.
  • Issued receipts and processed refunds, credits or exchanges.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.

Courier/Ramp Agent DOT

FedEx Corporation
Dayton, OH / Bullhead City, AZ, OH/AZ
10.1984 - 06.2014
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Transferred cargo from aircraft to collection areas safely using Aircraft Ramp equipment.
  • Coordinated with ramp personnel to verify cargo was placed on correct outgoing flight.
  • Connected electrical power unit and hoses to aircraft.
  • Coordinated ground crew activities to complete objectives on schedule.
  • Performed mathematical functions to interpret aircraft weight and balance loading instructions.
  • Operated equipment while observing standard safety procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Drove vehicles to deliver products and picked-up outbound freight from on-call on regular customers for transport to package destinations.
  • Shipped material and performed boxing, packing, labeling and preparation of related documents.
  • Performed assigned duties of Ramp Agent and HAZMAT Specialist for any spills and/or cleanup.

Education

No Degree - Political Science

Wright State University
Dayton, OH

Continuing Education Units (CEU) - IBM Computer Repair; Advanced IBM Computer Repair;

Montgomery County Adult Education
Clayton, OH
1995

High School Diploma -

Northmont High School
Clayton, OH
06.1975

Skills

  • Providing Feedback
  • Product Information Updates
  • Effective Customer Communication
  • Website Navigation
  • POS Inventory System Operation
  • Special Requests
  • Store Displays
  • Legal Considerations
  • Financial Transactions
  • Inbound Customer Calls
  • Speaking Clearly
  • Shipment Processing

Accomplishments

Attained 5,10, 15, 20, 25 year Safe Driving with FedEx Express.

Recipient of several Bravo Zulu Awards for work above and beyond normal job duties.

Former FedEx Employee of The Month for the Western Region Canyon District.

Competitive Defensive Pistol Shooting

13 years as a competitive shooter in IDPA (Int'l Defensive Pistol Assn)

Timeline

Sales/Customer Service Representative

NP Guns
07.2014 - Current

Courier/Ramp Agent DOT

FedEx Corporation
10.1984 - 06.2014

No Degree - Political Science

Wright State University

Continuing Education Units (CEU) - IBM Computer Repair; Advanced IBM Computer Repair;

Montgomery County Adult Education

High School Diploma -

Northmont High School

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Ronald KarimiSales And Customer Service