Ronald Lancon
Bacliff,TX
Summary
Dedicated professional with extensive experience in customer service and order entry. Proven ability to streamline processes and manage accounts effectively.
Overview
27
27
years of professional experience
Work History
Inside Sales
R.B. Mosher Co.
San Leon, TX
02.2000 - 11.2021
- Provided customer service support by addressing inquiries and resolving issues.
- Handled customer calls nationwide, addressing inquiries and facilitating resolutions.
- Answered customer inquiries and referred complex issues to sales associates.
- Answered questions to the best of my ability and referred to other sales associates when needed.
- Order entry - Peachtree/Sage, QuickBooks, Fishbowl Inventory.
- Managed freight carrier accounts including negotiating rates and discounts.
- Executed purchasing processes for inventory replenishment.
- Oversaw freight carrier accounts, negotiating competitive rates and securing discounts.
- Conducted quality control inspections on products.
Warehouse Worker
R.B. Mosher Co.
San Leon, TX
09.1994 - 02.2000
- Inventory.
- Prepared orders for shipment.
- Coordinated shipping and receiving processes to streamline logistics.
- Delivered orders to customers.
- Assembled and tested actuated ball valves.
- Modified certain types of steam traps to meet customer requirements.
- Outfitted filter housings prior to shipping.
- Made replacement screens for y-strainers whether damaged or needed different perf or mesh to fit customers' needs.
Education
High School Diploma -
Dickinson High School
Dickinson, TX06-1994
Skills
- Lead generation
- Customer service
- Product expertise
- Order entry
- Purchasing management
- Inventory management
- Quality control
- Prioritization
Timeline
Inside Sales
R.B. Mosher Co.
02.2000 - 11.2021
Warehouse Worker
R.B. Mosher Co.
09.1994 - 02.2000
High School Diploma -
Dickinson High School