RONALD LUK
Oakland,CA
Summary
Meticulous [job title] , excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Healthcare, Finance and Legal.
Overview
10
10
years of professional experience
Work History
Employment Program Representative
Employment Development Department
04.2016 - 04.2018
- Work along with lead of the Business Services Team to put together, host, and promote on-site employer recruitment events in out career center where employers interview job applicants for positions they want to fill -Conduct workshops to help job seekers gain employment.
- Manage the job postings board in our career center.
- Find new jobs every week to post on our job board to keep it up to date.
- Help staff the career center lobby and help customers with whatever questions or problems they have.
Employment Program Representative
Unemployment Insurance
07.2009 - 07.2015
- Adjudicate individuals' unemployment eligibility by conducting fact -finding via telephone interviews of claimants and employers.
- Have to make decisions based on the California Unemployment Insurance Code and fill out paperwork analyzing the facts of the case and writing my reason for decision and sending notices of disqualification to claimants or notices of charge to employer.
- Need to manage a case file -File unemployment claims, Answer questions about people's unemployment claims.
- Process payment of unemployment benefits.
- Re-issue claim forms and unemployment checks.
- Resolve problems with claims.
- Schedule determination interviews and initiate investigations if necessary.
Substitute Teacher
West Contra Costa Unified School District
Richmond, CA
04.2009 - 06.2009
- Worked as a substitute junior high and high school teacher in English and History.
Political Director/Organizer
Ironworkers Local 378
Benicia, CA
08.2008 - 11.2008
- Recruited members of union local to volunteer to knock on doors and make phone calls for endorsed candidates.
- Coordinated political activities and events with county central labor councils.
- Represented the union local at political meetings and events.
Education
Bachelor of Arts - Political Science and History
University of California
Skills
- Data management
- Self-motivated
- Strong verbal communication
- Project management
- Conflict resolution
- Process implementation
- Extremely organized
- Client assessment and analysis
Timeline
Employment Program Representative
Employment Development Department
04.2016 - 04.2018
Employment Program Representative
Unemployment Insurance
07.2009 - 07.2015
Substitute Teacher
West Contra Costa Unified School District
04.2009 - 06.2009
Political Director/Organizer
Ironworkers Local 378
08.2008 - 11.2008
Bachelor of Arts - Political Science and History
University of California
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