Ronald Matteson

• Oversaw the coordination of Life Safety and Security Communications for a large facility in a 24/7 Global Response and Operations Center while ensuring compliance with safety regulations and enhancing emergency response protocols.
• Worked effectively in fast-paced, high-stress environments.
• Collaborated with local emergency services to conduct joint drills, resulting in a 40% increase in preparedness ratings from safety audits, which boosted overall safety awareness.
• Monitored and operated integrated security systems including access control (C-Cure 9000), video surveillance (Milestone), fire alarm servers, and critical system alarms across multiple client facilities.

• Access control, employee and visitor identification checks, security equipment monitoring, roving patrols of the interior and exterior of FBI facilities
• Ensured proper functioning of all security equipment by performing routine maintenance checks regularly.
• Provided exceptional customer service to employees and guests, addressing concerns promptly and professionally.
• Enhanced facility security by conducting thorough access control checks and monitoring CCTV systems.

• Work in conjunction with Security Specialists of USASAC & AMC to quickly and concisely ensure the process of VARs.
• Maintain stability of security systems within the Security Operations Center.
• Process up to 30 visitors for AMC facility via usage of XRAY machine and magnetometer.
• Uphold confidentiality to protect sensitive information and prevent harmful release of information.

Completed one year towards this degree