Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ronald McKnight

Pine Bush,NY

Summary

Dedicated and hardworking Manager, leads and motivates retail workers to provide exceptional service every time. Knowledgeable about all aspects of store operations to target improvements and enhance operations. Customer service-oriented professional with enthusiastic personality and skills in Style and fit. Ready to apply experience in Men's clothing in retail position with exciting organization. Customer service-oriented professional with enthusiastic personality and skills in POS and Tablet. Ready to apply experience in retail position with exciting organization. Reliable Key Holder fosters customer satisfaction and increases positive feedback. Offers unparalleled commitment to service, sales and reliability. Plans, delegates and follows up on expected tasks, assignments and activities to meet expectations and objectives. Detail-oriented Key Holder bringing 32 years of experience in customer service, cash handling and leadership. Offers strengths in promoting store performance and revenue growth. Versed in technology to process customer transactions professionally and in compliance with store policy. Focused Key Holder committed to driving top-level performance and quality service. Enthusiastic and quick-learning with proven history of bringing value to projects. Supports and prepares team to balance guest experience with necessary operational tasks. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

38
38
years of professional experience

Work History

Key Holder

Jos. A. Bank
Fishkill, NY
05.2015 - Current
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.

Department Supervisor

JCPenney
Middletown, NY
03.1988 - 06.2013
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Organized and updated schedules to optimize coverage for expected customer demands.

Education

High School Diploma -

Pine Bush High School
Pine Bush, NY
06.1972

Some College (No Degree) - Women's Wear

Fashion Institute of Technology
New York, NY

Skills

  • Basic Mathematics
  • Marketing and Advertising
  • Retail Industry Experience
  • Microsoft Office

Timeline

Key Holder

Jos. A. Bank
05.2015 - Current

Department Supervisor

JCPenney
03.1988 - 06.2013

High School Diploma -

Pine Bush High School

Some College (No Degree) - Women's Wear

Fashion Institute of Technology
Ronald McKnight