Ronald Orellana
Reseda,CA
Summary
Dynamic and customer-focused professional with extensive experience at Jons Marketplace, excelling in customer service and product stocking. Proven ability to enhance sales through creative merchandising and maintain high standards of food safety. Recognized for strong teamwork and effective communication, ensuring a positive shopping experience for all customers.
Overview
2026
2026
years of professional experience
Work History
Grocery Clerk
Jons Marketplace
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Communicated with customers and staff politely and professionally to uphold store standards.
Frozen Food Clerk
Jons Marketplace
Van Nuys, CA
05.2025 - Current
- Supported company loss prevention efforts by vigilantly identifying suspicious behavior, reporting incidents, and taking corrective action when necessary.
- Optimized product displays with creative merchandising techniques that drew customers' attention to featured items.
- Recommended products to customers to drive sales.
- Demonstrated adaptability by cross-training in other store departments to provide coverage when needed.
- Maintained proper storage conditions by consistently monitoring freezer temperatures to ensure food safety standards were met.
- Collaborated with team members to efficiently unload delivery trucks, sort incoming shipments, and stock shelves in a timely manner.
Cashier
Jons Marketplace
Van Nuys, CA
05.2025 - 05.2025
- Operated POS systems to process cash, credit, and debit transactions accurately.
- Delivered friendly and efficient customer service to enhance customer experience.
- Maintained organized and clean front counter while assisting with inventory management.
Shift Lead
Bird in the Box
North Hollywood, CA
10.2023 - 04.2025
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
Cashier
Wingstop
West Hills, CA
02.2021 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Birmingham Community Charter High School
17000 Haynes St Lake Balboa, CA 91406 United StateSkills
- Customer service
- Attention to detail
- Teamwork and collaboration
- Excellent communication
- Product stocking
- Assisting customers
- Stock rotation
- Flexible schedule
Languages
Spanish
English
Timeline
Frozen Food Clerk
Jons Marketplace
05.2025 - Current
Cashier
Jons Marketplace
05.2025 - 05.2025
Shift Lead
Bird in the Box
10.2023 - 04.2025
Cashier
Wingstop
02.2021 - 10.2022
Grocery Clerk
Jons Marketplace
High School Diploma -
Birmingham Community Charter High School