Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ronald Polk

Hemet,United States

Summary

Steadfast, result driven General Manager / Team Leader, recognized for performance highs in project management and staff development. Years of experience in customer service, implementing strategic approaches to drive productivity and profitability in competitive industries.

Overview

6
6
years of professional experience

Work History

TRAINER

Amazon
Perris, CA
11.2023 - Current
  • Conducted assessments of employee performance to identify areas needing improvement.
  • Scheduled periodic reviews with supervisors to discuss employee progress after completing trainings.
  • Demonstrated safety procedures in action by showing proper use of warehouse equipment.
  • Showcased proper methods for accomplishing daily warehouse responsibilities.
  • Held training sessions to provide additional information and guidance to current staff.

Visual Merchandiser

Bimbo
Beaumont , CA
03.2023 - 11.2023
  • Implemented corporate visual standards to drive sales & increase consumer interest for upcoming launches.
  • Monitored & maintained inventory for up to 10 stores to uphold product stability for future launches and sales.
  • Built effective partnerships with store representatives to maintain stellar communication between parties.
  • Organized store layouts, fixtures and visual merchandising standards to pinpoint key products & sales.
  • Created innovative floor plans to maximize visibility of merchandise.
  • Self-motivator, including logging hours and balancing a rotating route.

Team Lead

Target
Hemet, CA
07.2021 - 04.2022
  • Managed department specific inventory, including resolving discrepancies to keep systems accurate & current.
  • Instrumental is massive decrease to department's turnover rate within three months.
  • Conferred with fellow supervisors to coordinate operations or events involving respective departments.
  • Created and distributed monthly reports to management regarding performance and data integrity or growth
  • Designed & delegated daily workloads for 11+ team members based on the company's four week out projections.
  • Established working relations with third party vendors to maintain an fully stocked and consumer convenient department.

General Manager

McDonald's
Hemet, CA
01.2018 - 07.2021
  • Daily customer recovery via email & telephone.
  • Administrative duties both in and out of office/store
  • Extensive cash handling involving third party processing and drop-off.
  • Balancing of company budget and payroll.
  • Tracked monthly sales to generate reports for business development planning and weekly meetings.
  • Scheduled and facilitated meetings including upper-management and supervisory team on a week-to-week basis.
  • Lead 3 week training course for new hires.

Education

Some College (No Degree) - English Literature

MOUNT SAN JACINTO COLLEGE
San Jacinto, CA

Skills

  • Certified in typing 70 WPM
  • Deadline management
  • Experienced Public speaker & Meeting facilitator
  • Spanish fluency
  • Upselling company product
  • Filing & Bookkeeping
  • Proof reading
  • Developing processes steered towards structure and growth
  • Strong Interpersonal Skills
  • Excellent phone etiquette
  • Extensive Customer Service
  • Data Entry

Languages

Spanish
Professional

Timeline

TRAINER

Amazon
11.2023 - Current

Visual Merchandiser

Bimbo
03.2023 - 11.2023

Team Lead

Target
07.2021 - 04.2022

General Manager

McDonald's
01.2018 - 07.2021

Some College (No Degree) - English Literature

MOUNT SAN JACINTO COLLEGE

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Ronald Polk