Ronald Reid
Charleston,SC
Summary
Dynamic leader with a proven track record at After Care Essentials, enhancing billing efficiency and spearheading a team towards exceptional performance. Expert in ICD-10 and HIPAA compliance, coupled with a knack for fostering team development and optimizing workflows. Achieved significant revenue growth by reducing claim denials and mastering claims processing, demonstrating a continuous improvement mindset and effective communication.
Experienced medical billing professional prepared for supervisory responsibilities. Strong in healthcare revenue cycle management, coding compliance, and claims processing. Known for fostering team collaboration and achieving results. Reliable and adaptable, skilled in problem-solving, communication, and leadership.
Medical billing professional with extensive experience in managing billing operations and ensuring compliance with healthcare regulations. Known for collaborative team leadership and results-driven approach to improving billing efficiency. Recognized for adaptability and reliability in dynamic environments, with expertise in claims processing and reconciliation.
Overview
21
21
years of professional experience
Work History
Medical Billing Supervisor
After Care Essentials
04.2012 - Current
- Submitted electronic and paper claims to insurance companies, Medicare and Medicaid to collect medical payments.
- Analyzed medical records to satisfy insurance company mandates.
- Reduced claim denials by maintaining up-to-date knowledge of insurance policies and regulations.
- Managed a team of medical billers, providing guidance and support for their professional development.
- Increased revenue by identifying underpayments and errors, ensuring proper reimbursement from insurance companies.
- Led patient account reconciliations by identifying and rectifying discrepancies within patient accounts, ensuring accurate billing and collection processes.
- Reviewed outgoing bills for eligibility and accurateness.
- Improved efficiency in the medical billing process by streamlining workflows and implementing best practices.
- Collaborated with physicians and other healthcare providers to resolve complex billing issues promptly.
- Devised new methods to improve billing workflows.
- Complied with HIPAA privacy and security regulations to protect patients' medical records and information.
- Participated in workshops and other training opportunities to remain current on billing procedures, regulations and industry updates.
Sales Associate
After Care Essentials
04.2004 - 04.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
High School Diploma - Regular Curriculum
Stratford High School
Goose Creek, SC07.2001
Skills
- Team leadership and supervision
- ICD-10 Knowledge
- Claims Processing Proficiency
- HIPAA Compliance Understanding
- Payment Posting Abilities
- Electronic Health Records Experience
- Effective Communication Techniques
- Staff Training and Development
- Continuous Improvement Mindset
- Organizational capabilities
- Accounts receivable management
- Conflict Resolution Strategies
- Workflow Optimization Techniques
Timeline
Medical Billing Supervisor
After Care Essentials
04.2012 - Current
Sales Associate
After Care Essentials
04.2004 - 04.2012
High School Diploma - Regular Curriculum
Stratford High School