Summary
Overview
Work History
Education
Skills
Objective
Languages
Timeline
Generic

Ronald Richardson

CLEVELAND,OH

Summary

Dependable and friendly individual with positive attitude and excellent teamwork skills. Possesses strong understanding of customer service principles and basic food handling techniques. Dedicated to contributing to smooth and efficient operation that enhances customer satisfaction.

Overview

11
11
years of professional experience

Work History

Crew Team Member

Dunkin
11.2023 - 03.2024
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Greeted customers at drive-thru and took food orders.
  • Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
  • Operated register to process payments and collect cash payment for order totals.
  • Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
  • Used proper techniques to prepare food and ingredients.

Team Member

Rallys Fast Food Resturant
05.2019 - 09.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Developed strong cooperative relationships with coworkers and managers.

Senior Sandwich Artist

SUBWAY®Restaurants
07.2019 - 05.2023
  • Developed strong rapport with regular customers through engaging conversations while providing personalized service based on their preferences.
  • Enhanced customer satisfaction by efficiently preparing high-quality sandwiches and consistently maintaining a clean work environment.
  • Contributed to a positive team atmosphere by collaborating with colleagues to complete tasks efficiently during peak hours.
  • Assisted with staff training, sharing expertise on sandwich crafting techniques, product knowledge, and company policies.
  • Provided exceptional customer service by promptly addressing guest concerns, resulting in increased repeat business.
  • Collaborated with team members during busy periods to maintain efficient workflow, ensuring minimal wait times for customers.
  • Assisted with cash handling duties, including opening and closing registers, maintaining accurate cash drawer balances, and making timely deposits.

Dishwasher/Prepared Foods Team Member

Great Lakes Brewing Company
05.2013 - 02.2018
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
  • Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.

Education

High School Diploma -

Lincoln-West High School
Cleveland, OH
06-2013

Skills

  • Multitasking and organization
  • Customer service
  • Attention to detail
  • Basic math
  • Customer engagement
  • Cash handling
  • Problem-solving
  • Food handling
  • Food preparation
  • Cooking
  • Teamwork and collaboration
  • Cleaning and sanitation

Objective

Well organized always prepared to work, always willing to learn new things, can get along with any and everybody i surround myself with 

Languages

English
Professional Working
Spanish
Limited Working

Timeline

Crew Team Member

Dunkin
11.2023 - 03.2024

Senior Sandwich Artist

SUBWAY®Restaurants
07.2019 - 05.2023

Team Member

Rallys Fast Food Resturant
05.2019 - 09.2023

Dishwasher/Prepared Foods Team Member

Great Lakes Brewing Company
05.2013 - 02.2018

High School Diploma -

Lincoln-West High School

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Ronald Richardson