Ronald Stevenson

Oversaw the entire operation from service writer to billing,ordering stock,dispatching, and assign jobs

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Oversaw the daily operations at FedEx.Also, responsible for any tire issues at the FedEx Hub on Democrat Rd.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
• Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.

• Inspected completed parts to verify compliance with specifications and quality standards.
• Adapted to frequently changing priorities in a dynamic manufacturing environment, ensuring timely completion of all assignments.
• Adjusted machine settings to reduce waste and improve efficiency.
• Worked with team members to improve production processes and procedures.
• Supported team members in troubleshooting complex machine issues, sharing knowledge and expertise to resolve problems quickly.