Ronald Terma
Automotive
Lithonia,GA
Summary
Seasoned automotive professional adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components. e Driven automotive professional successful at managing parts and replacing components. Good teamwork, communication and problem-solving abilities. Well-versed in engine maintenance, transmission service and body repair.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Used Car Sales Manager
Elle & Ana Motors
Norcross, GA
01.2020 - Current
- Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
- Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
- Furnished dealership with accurate floor traffic control data and weekly reports on sales activities.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Implemented systems and procedures to increase sales.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Car Salesman
Big Deals Motors LLC
Marietta, Georgia
01.2020 - 03.2023
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Completed registration paperwork and sales documentation.
- Responded to customer enquiries via telephone and email.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Answered telephone and email inquiries from potential customers.
- Located merchandise across various stores to address customer needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Used in-store system to locate inventory and place special orders for customers.
Education
High School Diploma -
Miami Edison Senior High School
Miami, FL 08.2000 - 05.2003
Skills
Accomplished manager
Timeline
Used Car Sales Manager
Elle & Ana Motors
01.2020 - Current
Car Salesman
Big Deals Motors LLC
01.2020 - 03.2023
High School Diploma -
Miami Edison Senior High School
08.2000 - 05.2003
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