Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ronald Whitehouse

Zebulon,GA

Summary

Motivated professional with years of entrepreneurial and management experience. Builds and maintains strong relationships with co-workers, staff, and clients. Proven ability to work independently or as a collaborative team member. Applies business acumen and decisive judgment to achieve organizational goals.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Owner Bread Route

Bimbo® Bakeries USA
Macon, GA
02.2019 - Current
  • Maintained relationships with existing clients by providing superior customer service.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Implemented quality assurance processes to ensure product excellence.
  • Managed daily operations of business, including hiring and training staff.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Verified accuracy of items loaded onto truck against shipping documents.

Deputy Sheriff

Spalding County Sheriff's Office
Griffin, Georgia
06.2007 - 06.2019
  • Performed administrative tasks such as completing paperwork, filing documents.
  • Utilized law enforcement databases to identify suspects or verify information related to investigations.
  • Responded to emergency calls for service involving domestic disputes or other potentially hazardous situations.
  • Prepared detailed written reports documenting incident information and investigative activities.
  • Conducted traffic stops, issued citations, and made arrests when necessary.
  • Interviewed witnesses and victims of crimes to obtain additional information regarding incidents under investigation.
  • Adhered to departmental policies and procedures while performing job duties.
  • Monitored inmates at correctional facilities ensuring compliance with all rules and regulations.
  • Patrolled assigned areas to detect suspicious activity and enforce laws and regulations.
  • Collaborated with other agencies during multi-jurisdictional operations or investigations.
  • Gathered evidence from crime scenes to assist with investigations.
  • Trained new officers on proper patrol procedures and techniques.
  • Investigated criminal activity such as assaults, burglaries, robberies, thefts.
  • Served warrants, subpoenas, and summonses, encouraging adherence to legal proceedings.
  • Testified in court in connection with criminal prosecutions to support judicial process.
  • Responded to emergency calls involving active shooters or barricaded suspects.
  • Assisted in the apprehension of dangerous fugitives from justice.
  • Trained personnel on proper use of firearms and other weapons systems.
  • Conducted tactical operations in high-risk environments.
  • Collaborated with team members on mission planning initiatives.
  • Engaged in physical training exercises to maintain peak fitness levels.
  • Utilized specialized equipment, such as night vision goggles, during operations.
  • Served criminal warrants and subpoenas to suspects in public and private locations.

Service Technician

Charter Communications Inc
Mcdonough, GA
06.2002 - 06.2006
  • Adhered to quality assurance procedures during every stage of the service process.
  • Diagnosed problems and determined solutions for various customer issues.
  • Responded quickly to emergency calls from clients needing immediate assistance.
  • Maintained accurate records of service calls, repairs, and parts used.
  • Troubleshot electrical circuits using schematics and diagrams.
  • Provided training on the safe usage of equipment when needed.
  • Installed new systems according to manufacturer specifications.
  • Performed onsite repair of equipment at customer locations.
  • Followed established safety rules, OSHA guidelines and company safety policies and procedures.
  • Conducted service appointments to diagnose and fix problems.
  • Completed documentation promptly, enabling service requests to be properly recorded and tracked.
  • Handled yearly and preventive maintenance to keep vehicles in good working condition.
  • Set up and operated mechanical and manual tools and equipment.
  • Traveled to customer locations to complete work for pre-set appointments.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Repaired faulty connections by removing old wiring and replacing it with new wiring as needed.
  • Worked closely with engineering staff to coordinate projects that required multiple technicians on site at once.
  • Responded promptly to emergency situations requiring immediate attention.
  • Installed and tested coaxial cable, fiber optic cables, and other related equipment.
  • Adhered to established safety protocols while working on ladders or rooftops during installation processes.

Education

High School Diploma -

Faith Academy
Stockbridge, GA
05-2002

Skills

  • Business Management
  • Client Service
  • Business Marketing
  • Verbal and written communication
  • Sales Leadership
  • Sales oversight
  • Customer Relations
  • Public Safety
  • Defensive Tactics
  • Accident investigation
  • Arrest procedures
  • Witness interviewing
  • Physical Fitness
  • Criminal Law
  • Emergency Response
  • Law Enforcement
  • Incident Response
  • Firearms proficiency
  • Community policing
  • Relationship building and management
  • Electrical Troubleshooting
  • OSHA Compliance
  • Troubleshooting skills/ abilities
  • Service Calls
  • Vehicle Maintenance

Certification

  • Class A CDL from Georgia Piedmont Technical College

Timeline

Owner Bread Route

Bimbo® Bakeries USA
02.2019 - Current

Deputy Sheriff

Spalding County Sheriff's Office
06.2007 - 06.2019

Service Technician

Charter Communications Inc
06.2002 - 06.2006

High School Diploma -

Faith Academy

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