Accomplished operations and business leader with more than 20 years of progressive management experience overseeing multi-million-dollar operations, financial performance, employee development, inventory control, customer service, and process improvement. Proven success leading cross-functional teams, managing P&L, improving operational efficiency, and building high-performing cultures. Seeking to bring my operational leadership and team development experience to Alabama Beverage Company.
Overview
24
24
years of professional experience
Work History
General Manager
Slice Pizza & Brewhouse
04.2021 - Current
Managed budgets, labor costs, inventory, scheduling, payroll, and financial reporting to maintain financial health.
Directed daily business operations to optimize workflow and service delivery.
Implement improvements that increase efficiency and profitability.
Lead, coach, and develop staff.
Coordinated marketing initiatives to enhance brand visibility and customer engagement.
Ensure compliance with policies and safety standards.
COO/CFO/Owner
Pinegrove Market & Deli
10.2007 - 12.2021
Managed P&L and improved profitability.
Managed operational and financial aspects of business to ensure efficiency and profitability.
Led day-to-day operations with a customer-focused culture.
Directed hiring, onboarding, coaching, and performance management to build a high-performing team.
Oversaw purchasing, inventory control, and vendor relationships to optimize cost management.
Developed growth plans and marketing campaigns.
Default Specialist/Document Control Specialist
Washington Mutual Bank / D
10.2002 - 05.2004
Managed default accounts to ensure adherence to regulatory standards and internal policies, contributing to overall compliance integrity.
Held positions in risk mitigation, reconveyance, loan analysis, and default/document control, enhancing expertise in compliance, risk management, and documentation accuracy.
Education
Bachelor of Science - Political Science Major, Minor in English
University of North Florida
Jacksonville, FL
2000
Skills
Operations Management
P&L Management
Logistics Coordination
Warehouse & Inventory Management
Financial analysis
Process Improvement
Strategic Planning
Team leadership
Performance Management
Vendor Relations
Payroll & Scheduling
Safety & Compliance
Microsoft Office Suite
Problem solving
Customer Relations
Languages
Languages: English and Arabic (Native); Spanish (Elementary)
Timeline
General Manager
Slice Pizza & Brewhouse
04.2021 - Current
COO/CFO/Owner
Pinegrove Market & Deli
10.2007 - 12.2021
Default Specialist/Document Control Specialist
Washington Mutual Bank / D
10.2002 - 05.2004
Bachelor of Science - Political Science Major, Minor in English