Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
2025
2025
years of professional experience
Work History
Customer Service Representative
H.H.Greggs
Summertown Metals
Inventory Manager
04.2022 - 07.2024
Ferguson
Install Manager
10.2018 - 02.2021
Self-motivated, with a strong sense of personal responsibility.
Ferguson
Warehouse Manager
02.2007 - 09.2018
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Delivery Manager
H.H.Greggs
07.1988 - 01.2007
Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction.
Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
Managed resources effectively to avoid unnecessary delivery delays.
Championed a customer-centric approach, consistently seeking feedback from clients to make improvements and enhance the overall delivery experience.
Customer Service Representative/Outbound Customer Service Representative at Rooms To GoCustomer Service Representative/Outbound Customer Service Representative at Rooms To Go