RONALDO RUDOVIC
Hopewell Junction,NY
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Life Insurance Agent
National Income Life Insurance Company
10.2022 - Current
- Maintained high standards of customer service by building relationships with clients.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
RESTAURANT MANAGER
LUIGI`S FAMIGLIA CUCINA
02.2018 - 09.2022
- Maintained the revenue, profitability and quality goals
- Ensured efficient restaurant operation, as well as maintained high production, productivity
- Scheduled and directed staff in daily work assignments.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Education
BACHELOR OF ARTS - MANAGEMENT INFORMATION SYSTEM
Ilira University
Pristine, KosovoSkills
- Building Relationships
- Performance Tracking
- Appointment Scheduling
- Scheduling
- Data Collection
- Report Generation
- Paperwork Processing
- Data Entry
- Workforce Management
- Staff Development
- Business Development
- Performance Management
Languages
Albanian
Native or Bilingual
English
Native or Bilingual
Serbian
Native or Bilingual
Timeline
Life Insurance Agent
National Income Life Insurance Company
10.2022 - Current
RESTAURANT MANAGER
LUIGI`S FAMIGLIA CUCINA
02.2018 - 09.2022
BACHELOR OF ARTS - MANAGEMENT INFORMATION SYSTEM
Ilira University
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