Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

RONALDO RUDOVIC

Hopewell Junction,NY

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.


Overview

6
6
years of professional experience

Work History

Life Insurance Agent

National Income Life Insurance Company
10.2022 - Current
  • Maintained high standards of customer service by building relationships with clients.
  • Analyzed customers' financial situations to recommend appropriate life insurance policies.
  • Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.

RESTAURANT MANAGER

LUIGI`S FAMIGLIA CUCINA
02.2018 - 09.2022
  • Maintained the revenue, profitability and quality goals
  • Ensured efficient restaurant operation, as well as maintained high production, productivity
  • Scheduled and directed staff in daily work assignments.
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.

Education

BACHELOR OF ARTS - MANAGEMENT INFORMATION SYSTEM

Ilira University
Pristine, Kosovo

Skills

  • Building Relationships
  • Performance Tracking
  • Appointment Scheduling
  • Scheduling
  • Data Collection
  • Report Generation
  • Paperwork Processing
  • Data Entry
  • Workforce Management
  • Staff Development
  • Business Development
  • Performance Management

Languages

Albanian
Native or Bilingual
English
Native or Bilingual
Serbian
Native or Bilingual

Timeline

Life Insurance Agent

National Income Life Insurance Company
10.2022 - Current

RESTAURANT MANAGER

LUIGI`S FAMIGLIA CUCINA
02.2018 - 09.2022

BACHELOR OF ARTS - MANAGEMENT INFORMATION SYSTEM

Ilira University

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RONALDO RUDOVIC