Ronald Todd Howard
Springboro,OH
Summary
Community liaison with expertise in relationship building, healthcare marketing, and client advocacy. Demonstrated success in improving patient experiences and fostering effective communication between clients and healthcare providers.
Overview
28
28
years of professional experience
Work History
Community Liaison
Kettering Home Care
Kettering, Ohio
10.2008 - 12.2025
- Facilitated effective communication between clients and healthcare providers to enhance understanding and care coordination.
- Collaborated with healthcare teams to improve patient experiences.
- Educated families on care options and resources, empowering them to make informed decisions.
- Managed client inquiries and resolved concerns, enhancing client satisfaction.
- Cultivated relationships with referral sources and identified new partners to expand brand visibility.
- Assisted in developing marketing materials that increased community engagement.
Home Health Nurse
Gem City
Centerville, Ohio
06.2007 - 10.2008
- Delivered comprehensive home health care services, including wound care and medication administration, to ensure optimal patient recovery.
- Monitored patient vital signs and reported changes to care teams.
- Delivered medications and treatments according to healthcare provider instructions.
- Educated patients and families on health conditions and treatment plans, empowering them to make informed health decisions.
- Educated patients and families about disease management, lifestyle changes, nutrition, and preventive healthcare measures.
- Trained family members on essential nursing skills such as wound care and injections.
- Coordinated with multidisciplinary teams to enhance patient care and ensure continuity of services.
- Documented all home visit details and changes in patient conditions or treatments to support effective care planning and communication with healthcare teams.
- Offered emotional support and counseling to patients, facilitating informed decision-making during challenging health care situations.
Dementia Unit Director
Heartland of Centerville
Centerville, Ohio
07.1997 - 06.2007
- Oversaw daily operations to ensure quality patient care and service.
- Managed staff recruitment, training, and performance evaluations to build a skilled and cohesive team.
- Developed staff schedules to ensure adequate coverage and support patient needs.
- Conducted performance reviews, provided feedback, and developed plans for professional development of staff members.
- Facilitated interdepartmental communication to strengthen teamwork and collaboration.
- Conducted regular meetings to identify challenges and engage staff in solutions.
- Mediated disputes between employees and provided constructive criticism.
- Monitored facility maintenance and safety protocols for a secure environment.
- Ensured that all service delivery processes were completed accurately according to applicable laws and regulations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
LPN - Nursing
D. Russell Lee/Butler Tech
Hamilton, OH06-1997
Skills
- Client and patient management
- Healthcare marketing strategies
- Outreach education
- Relationship building and advocacy
Timeline
Community Liaison
Kettering Home Care
10.2008 - 12.2025
Home Health Nurse
Gem City
06.2007 - 10.2008
Dementia Unit Director
Heartland of Centerville
07.1997 - 06.2007
LPN - Nursing
D. Russell Lee/Butler Tech