Ronald W. Adams

Answered medical, fire and burglary alarms, dispatched proper agencies. Notified emergency contacts and key holders. Updated client information and or contacts, notified dealers of any changes. Scheduled breaks and lunches, assisted coworkers as needed.

• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.

Answer alarms and dispatch proper agencies if requested, answer phone calls from customers, obtain contact information as well as patient medical history for additional updates.

• Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
• Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
• Analyzed customer feedback and provided solutions to improve customer service.

• Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
• Answered patient assistance calls, assessed needs, and offered qualified support.
• Maintained clean and safe environment to promote patient safety and comfort.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Performed routine blood draws and E.K.G. as ordered by physician.

• Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
• Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
• Conducted equipment and maintain continuous and safe operation.
• Performed medical tests and collected samples for laboratory analysis.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Assisted the Doctors and Physician Assistance with patient injections, operated the C-arm x-ray machine.