Rondi Gibson
Spanish Fort,AL
Summary
Detail-oriented professional with extensive experience in retail and coaching. Currently pursuing a B.S. in Information Systems with a focus on data analytics and cybersecurity. Recognized for exceeding sales goals and leveraging data-driven insights to enhance customer satisfaction and operational efficiency.
Overview
33
33
years of professional experience
2
2
years of post-secondary education
Work History
Sales Associate
Best Buy
04.2021 - Current
- Delivered expert guidance on electronics and appliances, consistently exceeding sales goals.
- Sell the full Apple portfolio—from iPad and Mac to AirTags and accessories—using a consultative approach that matches each customer’s needs with the right solution
- Maintain deep, up-to-date product expertise by actively tracking launch dates, attending trainings on new features, and testing each device’s capabilities
- Consistently exceed sales goals, averaging over $100,000 in monthly revenue and driving both unit and accessory attach-rate growth
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
Overstock Associate
Lowe’s
02.2019 - 11.2020
- Handled excess inventory and optimized stockroom organization.
- Operated forklifts and pallet jacks to support warehouse logistics.
- Conducted audits and supported promotional resets to enhance store layout and product visibility.
- Used in-store system to locate inventory and place special orders for customers.
Overnight Stock Associate
Walmart
Tuscaloosa, Alabama
06.2008 - 01.2012
- Restocked shelves and maintained inventory accuracy during overnight shifts.
- Ensured compliance with safety standards and supported nightly stocking goals.
Job Coach
Indian Rivers Behavioral Health
08.2007 - 05.2008
- Supported individuals with developmental and mental health challenges in securing employment.
- Created job readiness plans and facilitated workplace integration through coaching and advocacy.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
- Worked with vendors to customize courseware to accommodate business needs.
Microwave Systems Operator-Maintainer (31P)
United States Army
09.1999 - 04.2000
- Operated and maintained microwave communication systems supporting military operations.
- Conducted signal testing and troubleshooting to ensure secure and reliable transmissions.
- Gained foundational experience in electronics, signal flow, and military-grade communication protocols.
- Provided basic end-user troubleshooting and desktop support.
Preloaded
United Parcel Service (UPS)
05.1993 - 01.1996
- Loaded and organized packages to consistently meet tight delivery schedules.
- Collaborated with team members to enhance accuracy and safety in package handling.
- Maintained fast-paced workflow in physically demanding environment to support operational goals.
Education
Bachelor of Science - Information System, Cybersecurity
Ujniversity Of Alabama At Birmingham
Birmingham, AL 01.2024 - 05.2026
Master of Science - Management of Information Systems, Cybersecurity
University of Alabama At Birmingham (UAB)
Birmingham, AL 05.2026 - Current
Skills
- Customer Service & Sales Strategy
- Sales goal achievement
- Sales goals attainment
- Upselling techniques
- Inventory Management & Retail Operations
- Data analysis
- Problem-solving
- Team Training & Coaching
- Excellent communication skills
- Cybersecurity Fundamentals
- Database design
- Statistical modeling
Work history
01-2010
Timeline
Master of Science - Management of Information Systems, Cybersecurity
University of Alabama At Birmingham (UAB)
05.2026 - Current
Bachelor of Science - Information System, Cybersecurity
Ujniversity Of Alabama At Birmingham
01.2024 - 05.2026
Sales Associate
Best Buy
04.2021 - Current
Overstock Associate
Lowe’s
02.2019 - 11.2020
Overnight Stock Associate
Walmart
06.2008 - 01.2012
Job Coach
Indian Rivers Behavioral Health
08.2007 - 05.2008
Microwave Systems Operator-Maintainer (31P)
United States Army
09.1999 - 04.2000
Preloaded
United Parcel Service (UPS)
05.1993 - 01.1996