Roneika Williams
Saint Augustine
Summary
Transportation professional prepared for role with extensive route management and passenger safety experience. Known for strong focus on punctuality and reliable service. Skilled in team collaboration and flexible in adapting to changing schedules and routes. Committed to ensuring safe and comfortable journey for all passengers.
Experienced with providing personalized care to individuals with disabilities, ensuring their comfort and well-being. Utilizes effective communication and empathy to address diverse needs and foster supportive environment. Knowledge of daily living assistance, medication management, and collaboration with healthcare professionals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bus Driver CDL B
Opelika School Board
Opelika, AL
08.2025 - 08.2026
- Ensured student safety during daily transportation routes.
- Conducted pre-trip and post-trip vehicle inspections for compliance.
- Managed student behavior to maintain a positive riding environment.
- Collaborated with school staff to coordinate transportation schedules.
- Implemented efficient route planning to optimize travel times.
- Maintained accurate records of mileage, fuel use, and incidents.
- Responded effectively to emergencies while adhering to safety regulations.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
Driver Operator/ CDL B
TransDev
Auburn, AL
08.2024 - 06.2025
- Safety-Focused Operations: Execute flawless operations by meticulously following designated routes and schedules, while adhering to stringent safety protocols and traffic regulations.
- Passenger Care: Exhibit exceptional care and assistance towards passengers, ensuring smooth boarding, comfortable rides, and timely disembarkation for all.
- Vehicle Vigilance: Champion vehicle safety through comprehensive pre-trip and post-trip inspections, promptly reporting any maintenance issues, and maintaining the highest standards of cleanliness and safety equipment readiness.
- Adherence to Protocols: Uphold company policies and procedures rigorously, encompassing seat belt enforcement, emergency response preparedness, and compliance with regulatory mandates.
- Other duties as required
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
Driver
Old Town Trolley
Saint Augustine, FL
05.2024 - 08.2024
- Operated trolley vehicles safely, adhering to traffic regulations and company policies.
- Delivered informative and engaging tours, enhancing customer experience and satisfaction.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Assisted passengers with boarding and disembarking, ensuring a smooth and safe process.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
Sessional Delivery Driver
UPS
Saint Augustine, FL
10.2023 - 02.2024
- Operated delivery vehicles in compliance with safety regulations and traffic laws.
- Managed routing logistics to optimize delivery schedules and minimize delays.
- Conducted pre-trip inspections to ensure vehicle readiness and safety compliance.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Driver
Waste Managment
Saint Augustine, FL
07.2022 - 10.2023
- Operated garbage truck, ensuring adherence to safety protocols and regulations.
- Completed daily routes efficiently, minimizing delays and maximizing service reliability.
- Conducted routine vehicle inspections, identifying maintenance needs proactively.
- Implemented waste management best practices, improving overall collection efficiency.
- Engaged with community members to address service inquiries and enhance customer satisfaction.
- Performed post-trip truck inspection, cleaned cab of any trash or spills incurred en route and turned in vehicle condition report.
- Executed and performed daily safety and maintenance checks on garbage truck and related equipment.
- Communicated with dispatchers concerning delays, unsafe sites, accidents, equipment breakdowns and other maintenance problems.
- Verified assigned truck fully-fueled and safe to operate and required paperwork on board before leaving yard.
Nail Technician
Bar Nail Spa
Opelika, AL
09.2020 - 07.2022
- Delivered exceptional nail care services, ensuring high client satisfaction and repeat business.
- Executed advanced nail techniques including acrylic, gel, and natural nail enhancements.
- Mentored junior technicians on best practices for sanitation and technique application.
- Streamlined appointment scheduling processes to enhance client flow and reduce wait times.
- Established strong client relationships through exceptional customer service and communication skills.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Communicated effectively with management concerning important customer issues.
Front Desk Clerk
Quality Inn Hotel
St. Augustine, FL
08.2018 - 09.2020
- The Front Desk Clerk/Night Auditor is responsible for providing exceptional customer service to guests at the Quality Inn
- This role involves greeting clients, managing check-in and check-out processes, and ensuring guests are informed about hotel facilities
- Greet clients as they arrive and provide a warm welcome
- Coordinate check-in and check-out processes for guests
- Inform guests about hotel facilities and services
- Provide stellar customer service and memorable hospitality experiences
- Handle guest requests and ensure visitor satisfaction
- Manage reservations and assist with any inquiries or issues
Housekeeping Service Tech
Health Ministries
St. Augustine, FL
08.2019 - 08.2020
- Maintain cleanliness throughout the facility
- Dust, mop, vacuum, and sanitize restrooms and public areas
- Empty office trash to designated area
- Clean wheelchair, daycare, and nursing area
- Operate floor machinery (as needed)
- Keep housekeeping cart stocked with supplies
- Interact with residents and guests in a respectful, friendly and professional manner
Bus Driver
Saint Johns County Schools
Saint Augustine, FL
10.2018 - 08.2019
- Conducted pre-trip inspections to maintain bus functionality and compliance with state safety standards.
- Ensured student safety during daily transportation routes through adherence to traffic regulations and safety protocols.
- Communicated effectively with school staff and parents regarding schedules, delays, and student needs.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
School Bus Attendant
Florida School For The Deaf And Blind
Saint Augustine, FL
10.2015 - 05.2016
- Ensured safe boarding and disembarking of students, adhering to safety protocols.
- Assisted students with disabilities, providing individualized support and attention during transport.
- Monitored student behavior on bus, promoting a respectful and positive environment.
- Conducted regular safety checks on the bus equipment to maintain operational readiness.
- Assisted students with special needs, ensuring their comfort and providing necessary accommodations for smoother transportation.
- Enforced [State] safety guidelines for passenger transportation to keep children safe and driver free of distraction.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
Human Resource worker 11
Sunland
Marianna, FL
10.2013 - 08.2015
- Assumes full administrative responsibility for the facility on an assigned shift and ensures emergency, safety, hygiene, and other conditions are sufficient to maintain quality client services and care.
- Functions as a role model for residents to reinforce the behavioral and social skills required to be successful in integrating into community and/or residential environments.
- Evaluates behaviors of individual residents and provides feedback to the treatment teams and subordinate staff to ensure that behavioral programs are implemented and documented in a consistent manner. Trains and assists direct care staff in interpreting and/or clarifying the behavioral program.
- Provides consultation and feedback to the treatment teams with respect to recommendations and/or modifications to the behavioral program based on interaction, observation and/or communication with the resident.
- Functions as the team leader in the absence of the Residential Services Director FC SES or Human Services Administrator FC SES and assumes a leadership role in mentoring new employees. Assists the Residential Services Director FC SES or Human Services Administrator FC SES in the deployment of new policies and procedures and/or protocols and behavioral program updates.
- Directs the implementation and deployment of behavioral programs designed for each resident in an appropriate, fair and impartial manner. This includes but is not limited to ensuring that all policies are followed, managing and communicating on-going program changes, and collecting and recording all required data in a timely and accurate manner.
Education
Master Cosmetology -
Chipola College
09.2015
High School Diploma -
Marianna High School
Marianna, FL05.2013
Skills
- Answers incoming emergency/nonemergency phone calls and monitors/responds to all incoming emergency/nonemergency text messages received in the Communications Center Obtains critical information from callers requesting assistance and keeps all callers calm as they handle any given situation Communicates precise and accurate information they receive from callers
- Communicates via two-way radio with dispatch for emergency/nonemergency road and student situations
- Submits work orders to Customer Service Center
- Assists parents/visitors arriving at the Communications Center to department needed or to Transpo Supervisor
- Performs other related duties as assigned, ASL training and CPR training for proper care of students
- Wheel chair training/ lift assembly
- Working with students and adults with Disabilities, assisting in daily life and 1:1 personal watch and development
Certification
- CDL B
- Florida Driver License
- Oct 2017
Timeline
Bus Driver CDL B
Opelika School Board
08.2025 - 08.2026
Driver Operator/ CDL B
TransDev
08.2024 - 06.2025
Driver
Old Town Trolley
05.2024 - 08.2024
Sessional Delivery Driver
UPS
10.2023 - 02.2024
Driver
Waste Managment
07.2022 - 10.2023
Nail Technician
Bar Nail Spa
09.2020 - 07.2022
Housekeeping Service Tech
Health Ministries
08.2019 - 08.2020
Bus Driver
Saint Johns County Schools
10.2018 - 08.2019
Front Desk Clerk
Quality Inn Hotel
08.2018 - 09.2020
School Bus Attendant
Florida School For The Deaf And Blind
10.2015 - 05.2016
Human Resource worker 11
Sunland
10.2013 - 08.2015
Master Cosmetology -
Chipola College
High School Diploma -
Marianna High School