Ronelle Wallace
Roswell,GA
Summary
Experienced professional with expertise in preparing, analyzing and managing contracts to ensure compliance and mitigate risks. Skilled in analyzing contract terms and facilitating client relationships. Proven track record of delivering cost-effective solutions and resolving disputes. Detail-oriented with strong communication and problem-solving abilities. Ready to excel in contract management roles.
Overview
16
16
years of professional experience
Work History
Dealer Support Advisor
Porsche Financial Services
09.2022 - Current
- Provide system support to the Porsche dealer network as it relates to digital contracting by answering dealer questions; trouble-shooting contract validation errors; and reporting errors to DealerTrack and/or DeFi Solutions.
- Responsible for educating and providing the necessary PFS documentation and procedure requirements as well as marketing sales programs, digital contracting and document digitalization services for timely processing.
- Contributed valuable insights during strategy planning sessions based on extensive experience working alongside various dealerships.
Credit Services Representative
Porsche Financial Services/TRC Staffing
11.2017 - 08.2022
- Responsible for contract processing, including document verification, data entry, contract activation, and disbursement of funds to originating dealers in the U.S. and Canada.
- Processed contracts in a timely and accurate manner, ensuring compliance with all federal, state, and local regulations with regards to finance tolerance and taxation.
- Provided dealer assistance through inbound and outbound telephone contact regarding discounting-related issues, forms, and program information.
Funding Specialist
Gateway One Lending & Finance/TCF Bank
03.2012 - 12.2015
- Reviewed all contracts, documentation and verified work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.
- Analyzed financial status, credit and property evaluation to determine credit worthiness for borrowers.
- Verified credit histories, personal references and employment backgrounds for each applicant.
Funder
American Honda Finance Corporation
06.2010 - 02.2012
- Evaluated loan requests, prepared and reviewed contracts for accuracy and completeness, while ensuring all dealers abided by their state specific requirements.
- Processed credit department check requisitions and perform research as needed.
- Built relationships with dealers and fostered open-door communication to increase productivity.
Administrative Legal Assistant
Hendry, Stoner & Brown, PA
05.2008 - 06.2010
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Completed data entry of legal documents into electronic filing systems.
- Increased productivity by anticipating attorney needs and providing proactive support in various administrative tasks.
- Prepared drafts of forms, letters and agreements for legal staff use.
Education
MBA - Master of Business Administration
Kennesaw State University
Kennesaw, GA05.2018
Bachelor of Science - Business Administration
Bethune-Cookman University
Daytona Beach, FL05.2009
Skills
- Excellent Written and Verbal Communication
- Proposal Preparation
- Microsoft applications proficiency
- Decision-Making
- Fraud prevention
- Contract compliance
- Organization and Time Management
- Problem-Solving
- Analytical Thinking
- Interpersonal Communication
Timeline
Dealer Support Advisor
Porsche Financial Services
09.2022 - Current
Credit Services Representative
Porsche Financial Services/TRC Staffing
11.2017 - 08.2022
Funding Specialist
Gateway One Lending & Finance/TCF Bank
03.2012 - 12.2015
Funder
American Honda Finance Corporation
06.2010 - 02.2012
Administrative Legal Assistant
Hendry, Stoner & Brown, PA
05.2008 - 06.2010
MBA - Master of Business Administration
Kennesaw State University
Bachelor of Science - Business Administration
Bethune-Cookman University
Similar Profiles
Kimbalee HarrisKimbalee Harris
Client Success Consultant at Porsche Financial ServicesClient Success Consultant at Porsche Financial Services
Yasmin ClayYasmin Clay
Accounts Resolutions Representative II at PorscheAccounts Resolutions Representative II at Porsche
Jessica SanchezJessica Sanchez
Credit Analyst at Toyota Financial ServicesCredit Analyst at Toyota Financial Services