Chris White
Dallas,TX
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
8
8
years of professional experience
Work History
Supervisor
Mustang Creek Estates
03.2024 - Current
- Coordinated maintenance requests, ensuring prompt completion of repairs and minimal disruption to residents.
- Organized social activities for residents to promote camaraderie and engagement within the community.
- Maintained a safe living environment by enforcing house rules and conducting regular safety inspections.
- Enhanced resident satisfaction by addressing and resolving concerns in a timely manner.
- Assisted residents with daily hygiene and living tasks.
- Provided exceptional customer service to both prospective renters during tours and current residents throughout their stay at the property.
Customer Service Representative
Prime Therapeutics LLC
08.2022 - 02.2023
- Managed high-volume call center, ensuring prompt and accurate responses to all inquiries related to health benefits.
- Improved customer satisfaction rates by implementing efficient call center strategies and optimizing agent performance.
- Participated in ongoing training and professional development opportunities to stay current on industry trends and best practices for call center environments.
- Developed knowledge of products, processes and call center trends to provide recommendations for improved customer experience.
Administrative Assistant
Thomas Law Firm
06.2016 - 08.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Utilized persuasive sales techniques to convert leads into sales.
Warehouse Worker
Amazon
07.2021 - 05.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
Education
Real Estate Agent License - Real Estate
Champion School of Real Estate
Plano, TX05-2025
High School Diploma -
Lake Highlands High School
Dallas, TX05-2018
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Inventory Control
- Processes and procedures
- Process Improvement
- Policy Enforcement
- Expectation setting
- Waste Reduction
Timeline
Supervisor
Mustang Creek Estates
03.2024 - Current
Customer Service Representative
Prime Therapeutics LLC
08.2022 - 02.2023
Warehouse Worker
Amazon
07.2021 - 05.2022
Administrative Assistant
Thomas Law Firm
06.2016 - 08.2022
Real Estate Agent License - Real Estate
Champion School of Real Estate
High School Diploma -
Lake Highlands High School
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