RONETTA NEAL
Milner,GA
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
Customer Service Representative/ Sales Representat
Lens Crafter
Morrow, GA
03.2017 - 08.2021
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
- Promoted new products and services to existing customers, driving revenue growth and satisfaction.
- Delivered superior customer service to retain existing customers and attract future customers.
Medical Receptionist
PrimeSource Healthcare Systems
Illinois City, IL
03.2006 - 07.2012
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
Bachelor Of Business Administration - Business Administration And Management
08.2009 - 03.2012
Timeline
Customer Service Representative/ Sales Representat - Lens Crafter
03.2017 - 08.2021
University of Phoenix - Bachelor Of Business Administration, Business Administration And Management
08.2009 - 03.2012
Medical Receptionist - PrimeSource Healthcare Systems
03.2006 - 07.2012