Roni Freed
Millstone Township,New Jersey
Summary
Dynamic Food and Beverage Manager with a proven track record at Wawa Inc, excelling in menu development and cost control. Adept at training teams to enhance customer service and optimize inventory management, resulting in improved operational efficiency. Strong leadership and problem-solving skills drive success in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Food and Beverage Manager
Wawa Inc
Matawan, NJ
03.2012 - Current
- Oversaw daily food and beverage operations to uphold quality service standards.
- Facilitated training sessions on customer service protocols and operational procedures.
- Established inventory control measures to minimize waste and enhance supply efficiency.
- Curated seasonal menu offerings that align with customer preferences and industry trends.
- Directed compliance initiatives for health and safety regulations in food preparation areas.
- Evaluated sales data to uncover trends and optimize product offerings.
- Oversaw inventory management to minimize waste and enhance stock optimization.
- Addressed customer complaints regarding food and beverage quality and service standards.
- Managed 25+ associates.
Cashier
Smithburg Farms
Manalapan, NJ
04.2021 - 11.2021
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries, providing knowledgeable support and recommendations.
- Handled cash, credit, and debit payments while ensuring compliance with company policies.
Front Desk Receptionist
Advanced Orthopedics and Sports Medicine Institute
Freehold
04.2014 - 05.2018
- Greeted patients and visitors, providing exceptional customer service and creating a welcoming environment.
- Managed appointment scheduling using electronic health record systems to optimize office workflow.
- Processed patient intake forms and verified insurance information for accuracy and completeness.
- Collaborated with medical staff to ensure efficient communication and streamlined patient care procedures.
- Maintained organized front desk operations, including filing, data entry, and inventory management of office supplies.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
High School Diploma -
Allentown High School
Allentown, NJ2013
Skills
Food and beverage operations
Labor management
Sanitation standards
Service delivery management
Ordering supplies
Beverage making
Training and onboarding
Employee supervision
Customer service
Inventory management
Safe food handling
Employee performance evaluations
Team leadership
Coaching and mentoring
Problem-solving
Timeline
Cashier
Smithburg Farms
04.2021 - 11.2021
Front Desk Receptionist
Advanced Orthopedics and Sports Medicine Institute
04.2014 - 05.2018
Food and Beverage Manager
Wawa Inc
03.2012 - Current
High School Diploma -
Allentown High School