Ronia Campbell
Knob Noster
Summary
Dedicated worker skilled in strong communication, multitasking, and problem-solving. Committed to providing exceptional customer support while consistently exceeding customer expectations and streamlining operations.
Overview
7
7
years of professional experience
Work History
Food Service Worker
Army And Air Force Exchange Service AAFEES
Whiteman Air Force Base, MO
09.2024 - Current
- Prepared and served meals in compliance with health and safety standards.
- Provided exceptional customer support by addressing inquiries and resolving issues promptly.
- Operated kitchen equipment efficiently to support food preparation processes.
- Maintained cleanliness of work areas, promoting a safe dining environment.
- Trained new staff on food handling procedures and operational protocols.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Analyzed customer needs and provide tailored solutions to enhance satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Developed and maintained positive relationships with customers to enhance service.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Waitress
Jack's Legacy
Knob Noster, MO
08.2023 - 10.2024
- Collaborated with kitchen staff to streamline food preparation processes.
- Trained new team members on menu offerings and service protocols.
- Processed payments accurately using point-of-sale systems.
- Utilize effective communication skills and phone etiquette to engage with customers.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Displayed strong time management skills to handle multiple tasks efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Increased sales significantly by upselling higher-end products to customers.
Child and Youth Program Assistant
Child Development Center, CDC
Whiteman Air Force Base, MO
06.2022 - 08.2022
- Facilitated engaging educational activities for children, promoting cognitive and social development.
- Supported implementation of daily program schedules, ensuring smooth transitions between activities.
- Assisted in monitoring children's behavior and progress, providing feedback to parents and educators.
- Collaborated with multidisciplinary teams to design tailored support plans for individual needs.
- Organized resources and materials for programs, enhancing overall engagement and participation rates.
- Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
- Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
- Ensured adherence to health guidelines through proper food handling procedures during snack times or meal preparation activities.
Food Service Worker
Taco Bell
Warrensburg, MO
11.2020 - 05.2021
- Collaborated with team members to enhance service delivery during peak hours.
- Processed customer orders accurately, ensuring quick turnaround times.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Set up and broke down food service lines quickly to maintain service flow.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Trained new staff on food preparation techniques and customer service best practices.
Food Service Worker
McDonald's
Knob Noster, MO
11.2018 - 08.2019
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Participated in regular trainings to stay current on industry best practices and trends.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
- Enhanced customer loyalty, remembering regulars' names and orders.
- Prepared variety of menu items following specific recipes to ensure customer satisfaction.
- Improved dining experience by maintaining clean and organized eating area.
- Maintained accurate records of food temperatures to ensure safety standards were met.
- Monitored food quality and freshness throughout day.
- Processed customer payments and balanced cash drawers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Education
High School Diploma -
Knob Noster High School
Knob Noster, MO05-2020
Skills
- Quick learner
- Positive attitude
- Multitasking
- Problem-solving
- Strong communication skills
- Team oriented
- Fast-paced environment
- Flexible schedule
- Time management
- Telephone etiquette
- Team collaboration
- Verbal and written communication
Timeline
Food Service Worker
Army And Air Force Exchange Service AAFEES
09.2024 - Current
Waitress
Jack's Legacy
08.2023 - 10.2024
Child and Youth Program Assistant
Child Development Center, CDC
06.2022 - 08.2022
Food Service Worker
Taco Bell
11.2020 - 05.2021
Food Service Worker
McDonald's
11.2018 - 08.2019
High School Diploma -
Knob Noster High School