Summary
Overview
Work History
Education
Skills
Technical Skills
Previous Experience
Certification
References
Timeline
Generic

Ronica Ferreira

Atlanta,GA

Summary

Seasoned Senior Scrum Master with diverse experience in managing complex software development projects. Strengths include delivering high-quality products within scope, facilitating clear communication among team members, and utilizing Agile methodologies for effective project management. Previous work has resulted in enhanced team productivity, improved stakeholder satisfaction and significant reductions in project overruns.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Scrum Master

Aya Healthcare
Warner Robins, GA
05.2023 - Current

- Advocate for Agile and Scrum principles, including roles, events, and artifacts, to enhance understanding and value among teams and stakeholders.

- Facilitate Scrum ceremonies such as Backlog Refinement, Sprint Planning, Daily Stand-up.

- Optimize and standardize Agile processes across teams to improve efficiency, break down communication barriers, and ensure adherence to operating cadence norms.

- Remove impediments and coach teams on effective impediment resolution.

- Introduce and utilize metrics to continuously improve team performance and delivery.

- Foster team cohesion, empowerment, and accountability, guiding teams to higher levels of Scrum maturity.

- Assist Product Owners with backlog management and coach on agile product ownership best practices.

- Promote a culture of continuous improvement by encouraging process experimentation and innovation.

SAFe Scrum Master

Citizens Bank
Atlanta, GA
08.2021 - 05.2023

- Coached Agile teams on the SAFe framework, fostering a culture of continuous improvement and high performance.

- Organized and facilitated Scrum of Scrums meetings to address cross-team dependencies, share progress updates, and resolve inter-team issues, ensuring cohesive and efficient delivery across multiple Agile teams.

- Collaborated closely with the Release Train Engineer (RTE) to synchronize program-level activities, facilitate cross-team alignment, and ensure smooth execution of the Agile Release Train (ART) initiatives.

- Removed impediments and obstacles that hindered team progress, enhancing overall efficiency and productivity.

- Collaborated with Product Owners to prioritize and refine the product backlog, ensuring alignment with business goals and customer needs.

- Monitored and reported on key Agile metrics, such as velocity and burn-down charts, to track team progress and identify areas for improvement.

- Facilitated communication between stakeholders, including business units and technical teams, to align expectations and ensure project success.

Project Manager/Agile Scrum Master

McKesson
Raleigh, NC
07.2016 - 07.2021

- Implemented and facilitated Agile methodologies, including Scrum, to improve team productivity and project outcomes.

- Led and managed multiple projects simultaneously, overseeing planning, execution, and delivery to ensure alignment with McKesson’s strategic goals and deadlines.

- Coordinated and executed Scrum ceremonies such as daily stand-ups, sprint planning, reviews, and retrospectives, enhancing team collaboration and performance.

- Developed and maintained project schedules, tracking milestones and deliverables to ensure timely project completion.

- Worked closely with Product Owners to prioritize and manage the product backlog, aligning project objectives with business requirements and customer needs.

- Identified, tracked, and mitigated project risks and issues, proactively resolving obstacles to maintain project momentum and success.

- Managed stakeholder communication, providing regular status updates and addressing concerns to ensure alignment and satisfaction.

- Monitored and reported on key performance indicators (KPIs) and Agile metrics to assess project health and identify areas for improvement.

- Coached and mentored team members on Agile best practices and Scrum principles, fostering a culture of continuous improvement and high performance.

Education

Bachelor of Science - Health Administration

ECPI University
Virginia Beach, VA
05-2021

Skills

  • Team facilitation
  • Coaching and Mentoring
  • Sprint Planning
  • Agile Best Practices
  • Technical understanding
  • Lean principles
  • Project Management
  • Customer interaction
  • Scrum processes
  • Risk Identification
  • Effective customer communication
  • Stakeholder Management
  • Software Development Lifecycle
  • Backlog management

Technical Skills

JIRA &  JIRA Align | Confluence | MS Office Suite | Excel | Slack | Microsoft Teams | SharePoint | Miro | Mural | Zoom | Google meet |

Previous Experience

Project Coordinator | AC Moore - Raleigh, NC | 6/2014-7/2016

Assistant Manager | First Laundromat - District Heights, MD | 08/2013-5/2014

Certification

Professional Scrum Master (PSM 1)

Project Manager Professional (PMP)

Safe Agile Framework (SAFe 6)

References

References available upon request.

Timeline

Senior Scrum Master

Aya Healthcare
05.2023 - Current

SAFe Scrum Master

Citizens Bank
08.2021 - 05.2023

Project Manager/Agile Scrum Master

McKesson
07.2016 - 07.2021

Bachelor of Science - Health Administration

ECPI University
Ronica Ferreira