Ronica Smith
Santa Maria,CA
Summary
Driven Program Director with over 15 years of experience in program development and team coaching. Skilled in regulatory compliance and financial management, successfully leading training initiatives that improve service delivery and foster collaboration among community partners.
Talented Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 15+ years of experience to new professional challenges with growth-oriented organization.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Program Director
REM CA
12.2019 - 12.2025
- Led program development initiatives to enhance service delivery and 25 clients satisfaction.
- Coordinated training sessions for 10 staff , improving team competency and operational efficiency.
- Developed strategic partnerships with community organizations to expand service reach and support resources.
- Implemented quality assurance measures, ensuring compliance with regulatory standards and best practices.
- Mentored junior staff, fostering professional growth and enhancing team collaboration on projects.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.( Maintained standards for training requirements.)
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
- Developed and implemented program evaluation systems to assess program impact.
- Coordinated with regulatory bodies to ensure program compliance with all local, state, and federal regulations.
Program Director
UCP
08.2000 - 11.2019
- Analyzed program performance metrics to identify areas for improvement and drive organizational effectiveness.
- Spearheaded project management efforts, aligning resources to meet program goals within established timelines.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth, maintain budget ,and conducted reviews for 54 staff and 110 individuals.
- Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Implemented quality assurance measures, ensuring compliance with regulatory standards and best practices.
Education
Medical Assistant - Medical
Santa Barbara City College
Santa Barbara, CA1995
Skills
- Relationship building
- Program leadership
- Task delegation
- Regulatory compliance
- Personnel supervision
- Budgeting and financial management
- Compliance management
- Student records management
- Conflict resolution
- Coaching and mentoring
- Documentation and reporting
Certification
- Certified CPR/ First Aid instructor, - 2015-2019
- Member of the Disaster Coalition, Santa Maria - 2015-2019
- Direct Support Professional Training, REM CA - 2023-2025
- Pro ACT, -
- Behavior Analysis Course, -
- Trained in Fire,water workplace saftey, -
- Road safety, Vehicle Maintenance -
Timeline
Program Director
REM CA
12.2019 - 12.2025
Program Director
UCP
08.2000 - 11.2019
Medical Assistant - Medical
Santa Barbara City College