Ronique Shaw
Joliet,IL
Summary
Dedicated driver with a clean record and extensive experience at Grand Prairie Transit. Expert in route management and customer service, consistently delivering goods on time while fostering strong client relationships. Proven ability to navigate challenging conditions and maintain DOT compliance, ensuring safety and reliability in all transportation services.
Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes.
Overview
7
7
years of professional experience
Work History
Driver
Grand Prairie Transit, Lockport
11.2018 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
Education
Associate of Applied Science - Nursing
Chicago State University
Chicago, ILSkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Problem-solving
- Route management
- Relationship building
- DOT compliance
- CDL license
Timeline
Driver
Grand Prairie Transit, Lockport
11.2018 - Current
Associate of Applied Science - Nursing
Chicago State University
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