Hi, I’m
Ronisha Harris
Oakland,CA
Summary
Dedicated candidate with excellent communication and coordination skills demonstrated through previous work experience. Compassionate, Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate black woman with strong organizational skills eager to secure any-level position.
Overview
13
years of professional experience
Work History
Oakland Technical Highschool
Assistant Teacher Volunteer
03.2022 - Current
Job overview
- Established a positive classroom environment that fostered mutual respect and collaboration among students.
- Served as a mentor to new volunteers, modeling effective teaching strategies and providing guidance throughout their onboarding process.
- Provided one-on-one support to students struggling with coursework, resulting in significant improvement in their academic performance.
Hotel Epik
Night Auditor
10.2017 - 09.2019
Job overview
- Organized and reorganized itinerary according to the date, weather, clients preferences, and theme attractions
- Greeted and assisted customers with booking reservations and answering any additional questions both in person and over the phone
- Scheduled, trained, and oversaw employees in day to day.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Entered customer data into room system and updated information whenever patrons changed rooms.
- Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
- Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.
- Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
Telecom Inc
Sales Rep
03.2018 - 02.2019
Job overview
- Interacted with business owners and homeowners in various cities to establish a daily newspaper subscription
- Answering inbound calls 200+ a day
- Assisted with the training of assigned staff and site based staff in the proper use of specialized tools, materials, and equipment.
- Expanded customer base through cold calling, networking, and relationship building.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
Baldwin House
Front Desk Clerk
03.2015 - 09.2017
Job overview
- Assessed, organized and documented patient data to develop an appropriate plan of care
- Instructed patients and families regarding behavior, payments treatment plan and preventative care according to individualized health needs
- Interacted with family, physicians and other disciplines regarding patient care.
- Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Heaven Hands
Receptionist
05.2014 - 06.2015
Job overview
- Communicated directly with clients to establish car dysfunction typed detail transaction slips
- Determined supply orders details,produced estimates for client approval, and communicated progress with client throughout length of project.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Answered central telephone system and directed calls accordingly.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Kelly's Daycare
JR Daycare Assistant
12.2010 - 09.2014
Job overview
- Caregiver to children 5 years and under cleaned and groomed kids after yard time
- Helped with class work teaching beginner studies
- Organized holiday parties and parades
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Education
McClymonds High School, Oakland, CA
Basic Studies
02.2019
University Overview
Interacted with business owners and homeowners in various cities to establish a daily newspaper subscription. Answering inbound calls 200+ a day. Assisted with the training of assigned staff and site based staff in the proper use of specialized tools, materials, and equipment. Created bi-weekly schedule for 10 hourly employees. Assisted in performing preventive maintenance where possible to keep equipment in good running condition.
McClymonds High School
06.2005
University Overview
Grauduated with a 2.6 GPA I was a active student participated in leadership, track and field I started on the girls varsity team my whole 4 years in highschool. 12th grade year I was awarded teachers aide, a mentor to the freshman class.
Skills
- Health and safety
- Parent-Teacher Communication
- Professional Development
- Strong Work Ethic and Dependable
- Student Engagement
- Teaching strategies
Timeline
Assistant Teacher Volunteer
Oakland Technical Highschool
03.2022 - Current
Sales Rep
Telecom Inc
03.2018 - 02.2019
Night Auditor
Hotel Epik
10.2017 - 09.2019
Front Desk Clerk
Baldwin House
03.2015 - 09.2017
Receptionist
Heaven Hands
05.2014 - 06.2015
JR Daycare Assistant
Kelly's Daycare
12.2010 - 09.2014
McClymonds High School
Basic Studies
McClymonds High School
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