Summary
Overview
Work History
Education
Skills
Timeline
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Ronlando Donald

Philadelphia,MS

Summary

Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.

Overview

5
5
years of professional experience

Work History

Store Manager

Hibbett Sports
Forest , Kosciusko & Philadelphia, MS
02.2020 - Current
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Monitored inventory levels and placed orders to restock shelves.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Delegated work to staff, setting priorities and goals.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.

Education

High School Diploma -

Philadelphia High School
Philadelphia, MS
05-2017

Skills

  • Operational budgeting
  • Personnel development
  • Promotional planning
  • Store operations oversight
  • Hourly shift management
  • Team building and leadership

Timeline

Store Manager

Hibbett Sports
02.2020 - Current

High School Diploma -

Philadelphia High School

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Ronlando Donald