Ronna Bonner
Las Vegas ,NV
Summary
Hands-on Assistant community Manager known for excellent resident retention. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.
Overview
6
6
years of professional experience
Work History
Assistant Community Manager
MG Properties
06.2022 - Current
- Monitored community acivities and maintained compliance with relevant laws, regulations, and codes.
- Conducted regular inspections to identify needed improvements and maintain the highest standards.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Maintained knowledge of lease and renewal rates to advocate for appropriate changes.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Received and processed resident payments, and updated system accounts with latest information.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Helped with 2 communities while maintaining my daily needs at my community
Assistant Community Manager
Security Properties Residential
08.2021 - 06.2022
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Received and processed resident payments, and updated system accounts with latest information.
- Delinquency/ Final Account statements
Leasing Consultant
Sequoia Equities
06.2018 - 08.2021
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Verified tenant incomes and other information before accepting lease applications.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
Education
High School Diploma -
Sheldon High School
Sacramento, CA2009
Skills
- Resident Retention
- Property Management
- Knowledgeable in Yardi, Onesite, Knock CRM, Radix, Microsoft Word, Excel Spreadsheets, ETC
- Leadership
- Customer Service
Timeline
Assistant Community Manager
MG Properties
06.2022 - Current
Assistant Community Manager
Security Properties Residential
08.2021 - 06.2022
Leasing Consultant
Sequoia Equities
06.2018 - 08.2021
High School Diploma -
Sheldon High School