RONNELL TAYLOR

• Conducted comprehensive research on property titles, identifying potential issues that could impact the success of a transaction.
• Negotiated favorable terms for clients during the settlement process, resulting in better outcomes for all parties involved.
• Collaborated with legal teams to ensure accuracy and compliance in all documentation related to settlements.
• Assisted in training new team members on company policies and best practices for effective settlements management..
• Closed all purchase and refinance transactions

Prepare final documents for closing and refinancing for lenders all over the United States

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Handled all customer complaint resolution

• Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
• Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
• Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
• Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

• Enhanced financial decision-making by providing timely and accurate analysis of financial data to executive leadership.
• Collaborated with cross-functional teams to develop strategic plans aligned with overall company objectives.
• Ensured compliance with regulatory standards by conducting regular audits and implementing necessary corrective actions.
• Supported company growth by developing and maintaining efficient cash management strategies.

• Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
• Established a successful business by identifying market needs and developing innovative solutions.
• Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
• Led the strategic planning process to define business goals and ensure alignment across all departments.

• Developed strong relationships with local pharmacies to expedite prescription refills and prevent gaps in medication therapy.
• Demonstrated empathy toward diverse patient populations, building trust through compassionate interactions.
• Enhanced patient satisfaction by addressing concerns and providing clear communication on treatment plans.
• Resolved problems with communication and billing to foster seamless services.

• Resurrected and monetized dormant leads to build book of business and increase revenues.
• Identified and qualified accounts to assess revenue potential.
• Managed complex projects involving multiple stakeholders, ensuring seamless communication between parties throughout project duration.
• Implemented effective upselling techniques, driving additional revenue streams from existing accounts.

• Resolved title issues promptly to prevent delays in property transactions and closings.
• Expedited the closing process for clients by coordinating with lenders, attorneys, and real estate agents.
• Assisted clients in understanding the intricacies of their contracts, resulting in informed decisionmaking.
• Mitigated risk for all parties involved by diligently verifying essential information during the closing process.