Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ronnie Cabrera-McGee

Livermore

Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Representative

Lifescaping
Livermore/Sacramento, CA
01.2020 - Current
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Organized client visits, presentations, product demonstrations and trade shows.
  • Analyzed customer feedback to improve products and services.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Utilized CRM software tools to track progress of each sale cycle stage.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.

Sales Representative

Borg Fence
Livermore, CA
06.2019 - 12.2019
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Organized client visits, presentations, and product demonstrations.
  • Maintained accurate records of all sales and prospecting activities.
  • Negotiated pricing contracts with customers to maximize profits.
  • Utilized CRM software tools to track progress of each sale cycle stage.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

Server

Taj Campton Place Hotel
San Francisco, CA
01.2014 - 03.2018
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Addressed complaints to kitchen staff and served replacement items.
  • Assisted in training new servers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..

Education

Bachelor of Science - Hospitality & Tourism

California State University - East Bay
Hayward, CA
06-2015

Skills

  • Client Account Management
  • Account development
  • Proposal Development
  • Customer Needs Assessment
  • Customer Retention
  • Records Management
  • Sales closing
  • Relationship Building
  • Negotiation Tactics
  • Product and service knowledge
  • Sales Presentations
  • CRM proficiency
  • Upselling and Cross Selling
  • Cash Handling
  • Payment Processing
  • Product Knowledge
  • Time Management
  • Friendly and Helpful
  • Exceptional customer service
  • Positive and professional
  • Check payment processing
  • High-volume dining
  • Strong Work Ethic
  • Point of Sale (POS) system operations
  • Suggestive Selling
  • Organizational Skills
  • Problem-Solving
  • Team Player
  • Reliability
  • Excellent Communication

Certification

  • Home Improvement Salesperson card
  • Servsafe Certified

References

References available upon request.

Timeline

Sales Representative

Lifescaping
01.2020 - Current

Sales Representative

Borg Fence
06.2019 - 12.2019

Server

Taj Campton Place Hotel
01.2014 - 03.2018

Bachelor of Science - Hospitality & Tourism

California State University - East Bay

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Ronnie Cabrera-McGee