Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ronnie Mauleon

Reno,NV

Summary

Hardworking Picker successful at transporting goods, completing orders and putting together shipments in high-volume, busy environments. Offers great team collaboration, safety oversight and picking skills developed over [Number] years in busy and challenging warehouses. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Overview

8
8
years of professional experience

Work History

Wave Picker/Delivery Driver

Arrow Electronics
Reno, NV
07.2020 - 01.2021
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Received and processed customer orders for merchandise in a timely manner.
  • Operated forklift and pallet jack to transport heavy loads.
  • Performed minor repairs on equipment as necessary such as changing light bulbs or lubricating moving parts.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Verified accuracy of items picked, packed and shipped to customers.

Production Associate

Tesla
Sparks, NV
02.2020 - 07.2020
  • Analyzed work orders to determine type and quantity of materials needed for each production batch.
  • Classified defects from finished orders for record tracking and statistics.
  • Trained new employees on proper use of machinery, safety protocols, and quality control procedures.
  • Performed routine maintenance on equipment used in the production process.
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Diligently maintained safety and quality standards.

Production Machine Operator

Aramark Uniform & Career Apparel
Reno, NV
12.2017 - 02.2020
  • Stopped machines immediately upon noticing any irregularities in their operations.
  • Monitored machine operations to detect defective stitching, breaks in thread or machine malfunctions.
  • Collaborated with team members in order to meet tight deadlines set by clients.
  • Matched cloth pieces in correct sequences prior to sewing and verified correct dye lots and patterns.
  • Maintained production records of finished goods.
  • Changed bobbins when necessary during production runs.
  • Followed quality control guidelines and inspected garments to verify pristine condition before final delivery to customer boosting revenue by [Number]%.
  • Threaded needles, loaded patterns onto machines, and adjusted tension settings for each thread color.

Merchandise Sales Associate

Pure Gold
Manila , PH
01.2015 - 03.2017
  • Suggested ideas for improving store operations and increasing profits.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Assisted customers with product selection, sizing and styling.
  • Recommended, selected and located merchandise based on customer desires.
  • Upsold additional items based on customer interests and needs.
  • Computed purchases and received and processed cash or credit payment.
  • Processed transactions using a point-of-sale system.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Collected payments and provided accurate change.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Tracked sales performance metrics to identify trends in the market place.
  • Received and displayed product shipments on store retail shelves upon delivery.

Call Center Agent

TeleTech PH
Batangas City , PH
01.2013 - 02.2014
  • Resolved common and complex issues by determining need of customer and immediately offering favorable solutions, increasing customer satisfaction scores from [Number]% to [Number]%.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.
  • Performed troubleshooting on networking and connectivity issues to restore connections and network access.
  • Provided technical support to users via telephone or remote access.
  • Performed internal vulnerability scans to harden owned systems against intrusion and malicious activity.
  • Referred major hardware or software problems or defective products to vendors or technicians for service.
  • Diagnosed hardware failures using diagnostic tools such as PC Doctor or Windows Event Viewer.

Education

Electronics Computer Technology Associate - Electronics Computer Technology

Lyceum of The Phillippines
Batangas PH
04-2003

Skills

  • Product Sales
  • Payment Processing
  • Client Service
  • Verbal/Written Communication
  • Problem-Solving
  • Sales Goals Attainment
  • Problem-Solving Skills
  • Cash Handling Accuracy
  • Multi-Tasking Strength
  • Listening Skills
  • Product Recommendations
  • Retail Store Operations
  • Customer Service
  • Shipment Processing
  • Relationship Building
  • Time Management
  • Guest Relations
  • Inventory Tracking
  • Sales Strategies
  • Warehouse Operations
  • Material Handling
  • Order Fulfillment
  • Heavy Equipment Operation
  • Punctual and Dependable
  • Picking and Packing
  • Order Picking

Languages

english
Professional
filipino
Professional

Timeline

Wave Picker/Delivery Driver

Arrow Electronics
07.2020 - 01.2021

Production Associate

Tesla
02.2020 - 07.2020

Production Machine Operator

Aramark Uniform & Career Apparel
12.2017 - 02.2020

Merchandise Sales Associate

Pure Gold
01.2015 - 03.2017

Call Center Agent

TeleTech PH
01.2013 - 02.2014

Electronics Computer Technology Associate - Electronics Computer Technology

Lyceum of The Phillippines
Ronnie Mauleon