Ronald Pace

• Trained new employees and delegated daily tasks and responsibilities.
• Responded to and resolved customer questions and concerns.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Enforced company policies and regulations with employees.
• Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
• Enhanced team productivity by implementing efficient shift scheduling and task delegation.
• Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
• Resolved conflicts between employees to maintain positive and productive work environments.
• Implemented policies and standard operating procedures for continuous improvement.

The same duties as above for CDA Shift Supervisor.

• Answered 911 and the main Sheriff's phone line
• Entered calls for service to be dispatched
• Operated FCIC/NCIC Teletype
• Entered missing persons, guns, vehicles into FCIC/NCIC
• Dispatched deputies to calls for service
• Responded to emergency calls from depties
• pulled warrants after hours to verify their status

• Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Improved product availability by swiftly restocking shelves and displays as needed.
• Greeted customers and directed to requested products.
• Answered customer questions and provided detailed product information.
• Delivered art and drafting supplies to area businesses
• Conducted sales for art supplies, books,drafting equipment