Ronnie Stewart

• Issued parts to technicians to complete customers' repairs.
• Served customers in-store and by telephone to answer questions and place orders.
• Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
• Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
• Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
• Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
• Enhanced sales performance with personalized customer service and in-depth knowledge of products.
• Coordinated special orders for hard-to-find or unique items, resulting in increased revenue opportunities.

• Enhanced sales performance with personalized customer service and in-depth knowledge of products.
• Coordinated special orders for hard-to-find or unique items, resulting in increased revenue opportunities.
• Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
• Improved customer satisfaction by providing expert advice on automotive parts and their applications.
• Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
• Assisted customers in identifying the correct parts for their vehicles, ensuring optimal performance and reduced returns.
• Strengthened client relations by proactively following up on orders and maintaining open lines of communication.
• Maintained a clean and organized work environment, adhering to safety guidelines and regulations.
• Trained new employees on product knowledge, company policies, and effective sales techniques.
• Resolved customer complaints promptly, demonstrating professionalism and empathy.
• Served customers in-store and by telephone to answer questions and place orders.

• Advised customers on appropriate parts selection based on their specific needs and vehicle requirements.
• Conducted regular inventory audits to identify discrepancies and prevent stock issues.
• Developed strong relationships with clients and vendors, fostering long-term partnerships.
• Handled complex customer complaints professionally, resolving issues promptly and maintaining high levels of satisfaction.
• Managed daily operations of the auto parts department, maintaining efficiency across all tasks.
• Negotiated with suppliers to secure favorable pricing, improving the company''s bottom line.
• Coordinated with other departments within the company for smooth cross-functional operations.
• Maintained accurate records of transactions, invoices, purchase orders, and returns for easy reference and proper documentation.

Developed a strong rapport with clients to foster trust and long-term relationships.

• Resolved customer concerns promptly, ensuring their overall satisfaction throughout the purchasing process.
• Fulfilled monthly sales targets consistently by employing strategic selling techniques.
• Maximized sales opportunities by identifying customer needs and matching them with suitable vehicles solutions.
• Collaborated with the service department to address any post-sale issues or inquiries from customers.
• Answered telephone and email inquiries from potential customers.

• Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
• Maintained high customer satisfaction standards to meet or exceed targets.
• Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
• Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
• Followed up with customers about resolved issues to maintain high standards of customer service.

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.