Ron'Nira Solomon
Ewing,Nj
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
5
5
years of professional experience
Work History
Secretary's Assistant
Buy Smart Motors
01.2022 - 03.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Offered technical support and troubleshot issues to enhance office productivity.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Retail • Paint Sales Associate• Cashier •
Home Depot
09.2020 - 06.2021
- Assisted customers by answering questions and fulfilling requests.
- Increased sales by offering advice on purchases and promoting additional products.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Customer Service Rep • Product Packager
Jean Amour Couture
03.2020 - 08.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
- Processed customer service orders promptly to increase customer satisfaction.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Retail • Cashier• Customer Service
Marrazzo's Market
03.2019 - 06.2020
- Attended to customer complaints and processed product return or replacement requests.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Recommended appropriate services to customers and helped overcome objections with persuasive communication style.
- Distributed information to in-store guests and answered questions to serve needs and drive sales.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
Retail• Cashier • Customer Service
Six Flags Great Adventure
03.2018 - 08.2018
- Resolved customer complaints and maintained clean and tidy checkout area.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Ewing High School
Ewing, New Jersey06.2020
No Degree -
Mercer County Community College
Mercer, New JerseySkills
- Computers and Technology
- Customer Inquiries
- Document and File Management
- Call Reception
- Office Supplies and Inventory
- Database Entry
- Multitasking and Time Management
- Customer Service
- Organizing and Categorizing Data
- Office Administration
Accomplishments
Achieved employee of the month title serval times working at Home Depot and Buy Smart Motors.
Timeline
Secretary's Assistant
Buy Smart Motors
01.2022 - 03.2023
Retail • Paint Sales Associate• Cashier •
Home Depot
09.2020 - 06.2021
Customer Service Rep • Product Packager
Jean Amour Couture
03.2020 - 08.2020
Retail • Cashier• Customer Service
Marrazzo's Market
03.2019 - 06.2020
Retail• Cashier • Customer Service
Six Flags Great Adventure
03.2018 - 08.2018
High School Diploma -
Ewing High School
No Degree -
Mercer County Community College
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