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Ronnlee Mayo
Norfolk,VA
Summary
Dynamic retail professional with a proven track record at Chicos FAS, excelling in customer service and team leadership. Enhanced product knowledge through effective training programs, optimized inventory management, and implemented visual merchandising strategies, resulting in improved customer satisfaction and engagement. Skilled in decision-making and staff supervision, driving operational success.
Overview
41
41
years of professional experience
Work History
Asst Mgr
Chicos FAS
MacArthur Center
03.2011 - 06.2026
- Assisted in developing training programs for staff to enhance product knowledge and customer service skills.
- Coordinated inventory management processes to ensure optimal stock levels and reduce excess merchandise.
- Implemented visual merchandising strategies to drive customer engagement and enhance the shopping experience.
- Supported store operations by analyzing sales data to identify trends and optimize product placement.
- Mentored new employees, providing guidance on company policies, procedures, and best practices in retail operations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Sales Lead
Limited Brands Inc.
Bath &body Works
03.2003 - 03.2011
Education
General Studies
Phoebus High School
Hampton Va06-1985
Skills
Customer service
Money handling
Team leadership
Decision-making
Customer relations
Team motivation
Staff supervision
Staff management
Retail operations
Customer rapport
Sales strategies
Customer relationship management (CRM)
Timeline
Asst Mgr
Chicos FAS
03.2011 - 06.2026
Sales Lead
Limited Brands Inc.
03.2003 - 03.2011
General Studies
Phoebus High School