Dynamic professional skilled in staff scheduling, employee training, and inventory management. Committed to enhancing customer satisfaction and operational efficiency through effective resource management.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Shotti's Point Luna's
Ocean City, MD
11.2024 - 11.2025
Ensured optimal coverage and service quality by coordinating staff schedules.
Implemented training programs for new employees on company policies and procedures.
Managed inventory levels to maintain product availability for customers.
Assistant Manager
The Sterling Tavern
Berlin, Maryland
01.2024 - 10.2025
Ensured product availability by managing inventory levels effectively.
Implemented training programs for new employees on company policies and procedures.
Maintained cleanliness and organization throughout restaurant environment.
Sales Agent/Customer Service Representative
Newtech, SRL
Santo Domingo, DR
11.2020 - 03.2023
Managed customer interactions to identify needs and promote product offerings.
Resolved customer inquiries promptly, ensuring a high level of satisfaction and retention.
Offered coupons and special deals to increase customer spending.