Ronny Martinez
Harlingen,TX
Summary
Dedicated Patient Advocate highly effective at getting patients connected with valuable resources. Technologically savvy and successful managing large caseloads. 10 years of success career experience in large hospital environments. Resourceful Patient Advocate offering years of hospital experience. Versed in collaborating with insurance companies and completing paperwork. Passionate about patient care. Experienced Patient Advocate adept at conflict resolution, time management and relationship building.
Overview
11
11
years of professional experience
Work History
Patient Advocate
SJ Hospice Services
Weslaco, TX
12.2021 - Current
- Utilized knowledge of available resources to help patients select appropriate courses and obtain relevant support.
- Responded to patient concerns and questions with compassionate and knowledgeable service.
Patient Coordinator
Calidad Home Health
La Feria, TX
07.2017 - 11.2021
- Managed hospital admissions and patient flows while organizing patient care.
- Provided complete patient assessments and communicated with patients to understand medical histories.
- Established rapport and relationships with patients and external partners to cross-train and support medical staff.
- Reviewed each step of patient care and made proactive adjustments to avert issues.
Patient Coordinator
Paxvilla Pallative And Hospice
Mcallen , TX
04.2013 - 09.2017
- Managed hospital admissions and patient flows while organizing patient care.
- Provided complete patient assessments and communicated with patients to understand medical histories.
- Established rapport and relationships with patients and external partners to cross-train and support medical staff.
- Reviewed each step of patient care and made proactive adjustments to avert issues.
Patient Account Representative
APC Hpme Health
Harlingen, TX
10.2012 - 04.2013
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Patient Care Specialist
Bee First Primary Home Care & Hospice
Harlingen, TX
07.2011 - 08.2012
- Reviewed each step of patient care and made proactive adjustments to avert issues.
- Established rapport and relationships with patients and external partners to cross-train and support medical staff.
- Built strong referral network by developing strategic relationships with general practitioners and internists.
- Assisted in resolving facility discrepancies by participating in resident surveys.
Education
High School Diploma -
Harlingen High School South
Harlingen, TX05.1996
Skills
- Communicating to Patients and Families
- Knowledge of Community Services and Programs
- Resolving Problems
- Building Rapport and Credibility
- Evaluating Quality of Care
- Gathering Information from Patients
- Calm and Effective Under Pressure
- Helpful and Service-Oriented
Languages
Spanish
Professional Working
Timeline
Patient Advocate
SJ Hospice Services
12.2021 - Current
Patient Coordinator
Calidad Home Health
07.2017 - 11.2021
Patient Coordinator
Paxvilla Pallative And Hospice
04.2013 - 09.2017
Patient Account Representative
APC Hpme Health
10.2012 - 04.2013
Patient Care Specialist
Bee First Primary Home Care & Hospice
07.2011 - 08.2012
High School Diploma -
Harlingen High School South
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