Danielle Mathis
Raiford,FL
Summary
Patient Advocate with Palms medical, seeking to further career within the company.
Have been the sole patient advocate since arriving at the Starke location.
I have always been a hard working employee and very dependable
Overview
1
1
year of professional experience
Work History
Patient Advocate
Palms Medical Group
Starke, FL
10.2021 - Current
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Entered details into computer systems and managed database of information.
- Worked effectively with staff from all departments to coordinate resolutions.
- Assisted patients in understanding individual rights and responsibilities in regards to care, coverage and payment
- Collected and reviewed patient information to assess eligibility for special programs.
- Facilitated communication between patients and various departments and staff.
Education
High School Diploma -
Baker County Senior High
Baker County 05.2014
Skills
- Administrative and Office Support
- Gathering Information From Patients
- Communicating to Patients and Families
- Quality Standards and Protocols
- Caring and Empathetic
- Patient Issue Resolution
- Registration and Scheduling
- Large Caseloads
- Calm and Effective Under Pressure
- Customer Satisfaction
- Office Supplies and Inventory
- Sliding Scale Determination
Accomplishments
Received Patient Advocate of the Month in the orange Park location not even a full month after i started
Timeline
Patient Advocate
Palms Medical Group
10.2021 - Current
High School Diploma -
Baker County Senior High
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