Summary
Overview
Work History
Education
Skills
Timeline
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Ronnye Jimenez

Dallas,Texas

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Al Biernats. Proven ability to enhance guest engagement and increase sales through effective upselling techniques. Recognized for training new staff and maintaining high-quality service standards, ensuring memorable dining experiences.

Overview

17
17
years of professional experience

Work History

Server

Table 13
Addison, TX
01.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Server

Al Biernats
Dallas, TX
11.2019 - 12.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • As one of the servers the opened the restaurant and experience helped with training of new employees passing along the tools to help learning the menu and steps of service easier.
  • One of the leads for private events.
  • One of the leads for catering events.

Server / Bartender

Stampede 66 by Stephan Pyles
Dallas, TX
03.2015 - 11.2019
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Helped with training of new staff both as servers and bartenders
  • Collaborated with teammates with cocktails for our seasonal menu.

Server Bartender Cook

Romanos Macaroni Grill
Cedar Hill, TX
02.2008 - 01.2015

Performed both opening and closing duties to keep the restaurant ready for the next shift.

Assisted with the training program for the front of the house.

Learned pastry, pantry, and pizza to help when short staffed.

Education

None -

Mountain View College
Dallas, TX

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Memory retention
  • Menu memorization
  • Food running
  • Sales techniques
  • Quality control

Timeline

Server

Table 13
01.2025 - Current

Server

Al Biernats
11.2019 - 12.2024

Server / Bartender

Stampede 66 by Stephan Pyles
03.2015 - 11.2019

Server Bartender Cook

Romanos Macaroni Grill
02.2008 - 01.2015

None -

Mountain View College