Ronshayla Batiste
Garfield Heights
Summary
Dynamic professional with a proven track record at Restaurant Depot, excelling in customer relations and organization. Skilled in data entry and time management, I effectively resolved customer issues and trained new staff, enhancing team performance and ensuring a positive environment. Committed to delivering exceptional service and maintaining high standards.
Overview
5
5
years of professional experience
Work History
Receptionist
Restaurant Depot
08.2024 - Current
- Greeted incoming visitors and customers, delivering professional and friendly assistance.
- Confirmed appointments, communicated with clients, and maintained accurate client records.
- Answered phone promptly, directing incoming calls to appropriate offices.
- Ensured cleanliness of reception area to create positive first impressions for visitors.
- Resolved customer issues and complaints effectively.
- Accurately handled cash transactions while maintaining sales and payment records.
Shift Manager
Marco’s Pizza
06.2023 - 11.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
Cashier
True North Shell
06.2022 - 05.2023
Machine Operator
Amazon Prime Products
06.2020 - 10.2022
Education
GED -
Shaker Heights High School
Shaker Heights Oh Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
Timeline
Receptionist
Restaurant Depot
08.2024 - Current
Shift Manager
Marco’s Pizza
06.2023 - 11.2024
Cashier
True North Shell
06.2022 - 05.2023
Machine Operator
Amazon Prime Products
06.2020 - 10.2022
GED -
Shaker Heights High School
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