Multitasking Network Administrator with background in system upgrades and hardware monitoring. Determined employee with over 5 years of network component installation experience. Highly knowledgeable in system repairs and performance improvements.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Network Support Specialist
Mindray North America
Mahwah, NJ
02.2023 - Current
Involving in configuring and implementing computer Networks, consists of Aruba 2930F , 1930, 1920S series switches and Cisco 9800, 3504 and 2504 Wireless controllers.
Working on switching related tasks including implementing VLANS, M-Lag,ACLS,802.1Q Trunks,switch stacking .
Providing IP Addressing scheme using VLSM ,to maintained VLAN table, and implementing DHCP server for assigning IP address to Access-points.
Upgrading Firmware of network components,such as: Aruba,HP switches, Cisco Wireless controllers and HP MSA 1060.
Configuring SNMP v1/v2/v3 on network devices to send traps to NMS.
Evaluating customer network design and performance using Iperf.
Providing Network support to field installation engineers ,by troubleshooting system failures.
Creating and reviewing technical documents .
Network Administrator
Enable Healthcare
East Hanover, NJ
03.2021 - 02.2023
Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
Maintained network hardware and software and monitored network to support network availability to end users.
Performed day-to-day LAN and WAN administration, maintenance, and support.
Monitored system performance and responded to alerts.
Identified and immediately resolved issues with network devices.
Assisted IT staff on troubleshooting issues and closing calls.
Installed and updated Hardware on servers, this includes : Memory
upgrade, Raid controller replacement, back plane installation,
replacing failed hard drives.
IT Support Specialist
LONGPORT AVIATION SECURITY
Port-au-Prince, Haiti
10.2017 - 12.2019
Used ticketing systems to manage and process support actions and requests.
Created help desk tickets, troubleshot and resolved desktop issues.
Provided Tier 1 IT support to non-technical internal users through desk side support services.
Determined hardware and network system issues using proactive troubleshooting techniques.
Responded to customer inquiries and provided technical assistance over phone and in person.