Rop Amy
Grand Rapids,MI
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly. I have experience with mental illness and drug addiction and the devestating consequences to ones life that come with it and would like to use my experience to help others
Overview
17
17
years of professional experience
Work History
Cashier
Johnny Markets
07.2024 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and debit transactions efficiently to minimize wait times.
Server/Bartender
Theo and Stacy's
09.2008 - 06.2018
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Trained and mentored new staff on menu offerings and service protocols.
- Managed multiple tables efficiently while maintaining high-quality service standards.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Education
Associate of Arts - Graphic Design
KVCC
Kalamazoo, MI05-2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Johnny Markets
07.2024 - Current
Server/Bartender
Theo and Stacy's
09.2008 - 06.2018
Associate of Arts - Graphic Design
KVCC